Anthem Systems Analyst I/II - Job Family 128730 in Andover, Massachusetts

/ Your Talent. Our Vision. / At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

The Systems Analyst I/II is responsible for the definition of the functional, usability, reliability, performance and support requirements of a system. Primary functions are in support of the availability and stability of web based applications.

Primary duties may include, but are not limited to:

  • Partners and coordinates with all areas of IT in resolving problems.

  • Plans and aligns knowledge transfer associated with system changes.

  • Root Cause Analysis of High Impact Incidents.

  • Proactive monitoring of application environments.

  • Provides communication with key stakeholders.

  • Incident & Problem Management triage

  • Participate in "system outage SWAT calls"

  • Some overtime will be required

  • Defines both the functional and non-functional requirements of a system and acts as a liaison between the business and IT.

  • Creates and executes feature test cases and ensures feature testing effectively validates that the system meets the functional and non-functional requirements.

  • Assists in the translation of the business requirements into implementation details and ensures design meets performance, usability, reliability and scalability requirements in addition to the functional requirements.

  • Provides support during the integration and acceptance testing phases and implementation.

  • Provides training and procedure development support to operational projects as requested.

The following qualifications apply to either level: • Analytical, organization and planning skills required. • Detailed-oriented with ability to multi-task required. • Excellent oral, written and interpersonal communication skills required.

Systems Analyst I:

  • Requires Associates degree in computer science or information systems Technical Institute Degree; or any combination of education and experience, which would provide an equivalent background.

  • 1 or more years of systems engineering or systems analysis experience preferred but not required.

  • Requires an understanding of the application being tested from both a business and technical perspective.

Systems Analyst II:

  • Requires BA/BS in information systems or related field; 1 or more years related experience; or any combination of education and experience, which would provide an equivalent background.

/Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2016 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at EOE. M/F/Disability/Veteran./

Job Information Technology

Title: Systems Analyst I/II - Job Family 128730

Location: MA-Andover

Requisition ID: 128730