Randstad Application Analyst in Boston, Massachusetts
salary:$80,000 per year
date posted:Friday, June 16, 2017
job type:Temp to Perm
The analyst position will be primarily responsible for the day to day coordination of assigned clinical information system tasks, data interfaces and integration points between our hospital partners. The analyst must develop an understanding of the Satellite and Pediatric Clinics' operations and the uniqueness of each satellite compared to main campus. This role requires exemplary analytical skills and strong written and verbal skills. He/she must be flexible and enjoy working on varied projects across user groups and systems.
Support workflow process and software design by obtaining requirements definitions (functional and/or technical).
Coordinate with Desktop and Network Services teams across entities to test system access and application workflow.
Participate in projects, system upgrades, system enhancements, and hardware deployment utilizing Partners standard project lifecycle tools and activities.
Identify complex problems, probable causes and impact on operations and offer possible solutions and optimal course of action.
Inform manager and/or leadership in a timely manner of issues requiring their direct attention and/or need-to-know.
Troubleshoot data interface errors through technical and operational means.
Support and educate end users, and answer "how-to" questions.
Work closely with community IT departments on application access and/or interface issues.
Document and analyze business processes and drive business process improvement workflows.
Represent the needs of the Satellite clinics within the greater Clinical Systems team.
Function both as an individual contributor and team player within the Satellite and Pediatric Oncology Information Systems team.
Working hours: 8-5
--Bachelor degree in Business, IT, Healthcare, or related field required
--5+ years' experience in healthcare clinical information systems required
--Demonstrated support work experience including familiarity with Service Level Agreements and Help Desk procedures
--Familiar with project work (tasks, dependencies, resources and timelines)
--Must be proficient in Word, PowerPoint, Excel and other Microsoft office products and software applications
--A combination of education and experience may be substituted for requirements
--Local travel and travel to patient care areas and satellite clinics required; limited patient contact.
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