Boston Medical Center Clinical Informaticist (Nurse Informaticists) in Boston, Massachusetts

Clinical Informaticist (Nurse Informaticists)

Boston, MA

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Job ID 4990915 Date posted 06/27/2017

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. BMC provides a full range of pediatric and adult care services, from primary to family medicine to advanced specialty care.

BMC is also committed to our employees, who are a very important piece to who we are. We pride ourselves in providing equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. BMC will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

The Clinical Informaticist is a trained and licensed medical professional responsible for providing expertise and support in the development and implementation of clinical applications at Boston Medical Center. Works to ensure that new deployed technology or functionality is used appropriately; established technical and quality standards are followed; changes are cost effective; and, the information needs of clients are met.

The Clinical Informaticist must be a collaborative professional who can co-lead major ITS initiates to support the overall mission and values of Boston Medical Center. Serves as a role model and liaison for bridging the functions of clinical care and information technology.

REQUIREMENTS:

  • Requires at least 5 years of health care experience of which at least 3 years are in clinical role.

  • Work requires a Bachelor's Degree.

  • Current RN license to practice in the State of Massachusetts is required.

  • Formalized training and education in Informatics preferred.

  • Advance degree preferred.

ESSENTIAL RESPONSIBILITIES / DUTIES:

  • Provide clinical expertise as a project lead within the BMC ITS Department in the analysis, design and development of clinical related components of BMC’s current and future EHRs. Provides guidance and subject matter expertise to assist with integration of related processes (i.e. clinical workflow) necessary to achieve successful integration of new technologies.

  • Co-leads cross functional project work groups in making design decisions by building consensus, engaging the necessary resources and escalating issues to appropriate project management and governance councils.

  • Ensures workgroup goals are aligned with overall project/departmental goals. Is responsible for co-managing the workgroups project timeline, scope, deliverable and budget in conjunction with the project manager/lead utilizing standardized project management templates.

  • Partners with the clients/clinicians to understand their work processes and business goals to adequately gather information to document project/request requirements.

  • Ensures the client/clinician understands the work required implementing a new solution/enhancement and how the new solution/enhancement may change their current workflow. Identifies desired results of an initiative and drives toward achieving that result.

  • Assists project, functional or business manager with the development of a comprehensive testing strategy including the development of test plans, test scripts and test conditions based on the Business and System Requirements.

  • Tests solutions/enhancements to validate whether requirements have been met.

  • Assists project, functional or business manager with the development of a comprehensive operational readiness strategy including designing the training program, creating a communication plan and forming a go-live support plans.

  • Participates in post-deployment phases. Assesses and evaluates all feedback to ensure that the data collected is utilized to make future improvements.

  • Participates in the creation of executive summaries and presentations for management’s review on identified initiatives. Participates in a number of organizational committees representing ITS.

  • Identifies opportunities for improving operational and system performance and escalates issues and problems requiring immediate attention according the standardized incident management process.

  • Identifies opportunities for improving efficiency/reliability of ITS applications.

  • Interfaces with vendor and contractor to answer application and requirements questions and to resolve issues related to work assignments.

  • Serves as a liaison to BMC clinicians, including physicians, nurse, pharmacists and ancillary staff to effectively execute assigned tasks and projects.

  • Works is directed by limited supervision, using established procedures. May instruct, guide and oversee work of other ITS staff while managing project requests.

  • Experience in organizing, planning and executing projects from vision through implementation, involving internal personnel, contractors and vendors is preferred.

  • Prior leadership experience preferred.

KNOWLEDGE AND SKILLS:

  • Knowledge of clinical workflow and processes.

  • Understanding and execution of change management process: utilizing proven collaborative, decision making, delegation and follow up skills.

  • Project management experience including co-leading the planning and implementing multiple projects in a cross functional environment.

  • Familiarity with process redesign and quality improvement principles.

  • Ability to co-manage project team; embracing a collaborative and multi-disciplinary approach to problem solving.

  • Willingness to take accountability for decisions and to take corrective actions where necessary.

  • Strong written and verbal communication skills.

  • Demonstrated leadership skills to facilitate meetings drive decisions and assigned task ownership.

  • Strong customer service skills

  • Proficient with MS Office tools including: MS Project, Visio and PowerPoint.