SunPower Corporation Field Service Technician in Boston, Massachusetts

Do you want to change the world? We do, too.

The energy market is roughly $4 trillion globally, and solar penetration is less than 1%. But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.

SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.

SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 7,000 in North America, Europe, Africa, Asia and Australia. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.

We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:

SUMMARY OF ROLE

SunPower is seeking a Commercial Commissioning Technician to safely support system startup activities on commercial solar projects. Field work includes travel to each site, system monitoring setup, testing and inspection of new systems as well as troubleshooting communication and performance issues. Office work includes deliverable, work order and documentation management in addition to pipeline tracking, coordination and scheduling. The Commissioning Tech is also responsible for directing subcontractors to perform similar work as needed and ensuring the safety and quality of all site commissioning activities in the direct commercial channel.

Continuous process improvement will be integrated with daily work as we sharpen our Jedi powers. This role will work with Project and Construction Managers, Engineers, Designers, Contractors, and others and will use multiple data management systems to perform and track the work.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):

  • Ensure all commercial site commissioning is conducted in a safe manner with accurate JHAs in use and appropriately trained personnel on site using proper PPE per task

  • Setup monitoring and communications configuration on site utilizing various computer interface programs including tracker commissioning where required

  • Travel to and inspect commercial solar installations for mechanical quality, electrical soundness and reliability for 20+ years of operation

  • Troubleshoot and drive corrective actions during performance validation for each site including component replacement and shade analysis using a SunEye or equivalent

  • Troubleshoot and repair DC and AC electrical systems including testing for:

  • Open circuit voltage

  • Operating string current

  • IV curves

  • Insulation and resistance

  • Thermal imaging

  • Troubleshoot and repair string inverters, power meters, meteorological stations and data acquisition systems

  • Track, communicate and report all field work in timely manner

  • Coordinate with the Commissioning Supervisor to help plan portfolio commissioning activities including MV testing where required

  • Coordinate with the Commissioning Document Specialist on items requiring escalation from construction or commissioning deliverables

  • Read drawing set and project test results to prepare for system inspection

  • Review Construction Quality Report and follow up on items requiring escalation

  • Coordinate pre-commissioning activities and deliverables

  • Ensure Non-Conformance Reports are entered in appropriate system for component failure

  • Actively participate in reoccurring staff and stakeholder meetings and trainings

  • Provide comments and insight to ongoing improvement change requests

  • Assist Commissioning Manager with program management initiatives

RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS

Minimum requirements -

  • High school diploma or equivalent required.

  • Associates degree and 6+ years related experience OR equivalent combination of education and years of related experience.

Preferred requirements

  • Demonstrated safety, quality and customer first focus

  • Troubleshooting expertise with ability to systematically approach issues, diagnose and correct

  • Familiarity configuring communications and troubleshooting Ethernet, Modbus and other computer networking connections

  • Practical experience with electrical wiring and basic construction practices

  • Proficiency with AC/DC multimeter and amp clamp, megger operation and electrical systems diagnostics

  • Successful experience working self-sufficiently with minimal or no supervision

  • Ability to manage time well, prioritize effectively, and handle multiple deadlines

  • Excellent written and verbal communication skills

  • Skills in use of Word, Excel, PowerPoint, and other common office software

  • Process oriented and strong organizational skills with attention to detail in a fast-paced environment.

  • Well-developed and professional interpersonal skills; ability to interact effectively with people at all levels of the organization, as well as outside customers and vendors.

  • Associates degree and three years related work experience or equivalent

  • Valid Driver’s license

  • Commercial journeyman electrician

  • Inverter training

  • Experience with IV Curve tracer, IR camera, SunEye or equivalent shade analyzer

  • Experience with E-Builder or similar document management software

  • Strong problem solving skills and ability to see the big picture, anticipate problems and how they will affect the project team, and proactively address these issues

  • Experience in the solar PV industry or other power generation sectors

  • OSHA 30 Certified

OTHER PERTINENT INFORMATION

  • Preferred primary work location is the Massachusetts area

  • Daily travel to construction sites and other offices/regions may be required

  • Candidate must be legally entitled to work and reside in the United States

*LI-CL

Equal Employment Opportunity

The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/Females/Protected Veterans/Disabled

SunPower Supports EEO at http://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf

Accommodation for Applicants to SunPower Corporation

SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at SunPower Corporation: jobs@sunpower.com. Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.