University of Massachusetts Medical School Program Analyst II - MassHealth Embedded in Boston, Massachusetts


Under the general direction of the Program Manager or designee, the Program Analyst II will support the development and implementation of assigned program activities. This position will become an internal subject matter expert on relevant program design and leverage that expertise to support key operational and implementation workstreams.

For the first year of this assignment, the Program Analyst II will be working directly with MassHealth to help implement a multi-year payment and care delivery reform. The centerpiece of this reform is the roll out of three new payment models for Accountable Care Organizations (ACOs). Over the course of the next year, the ACO Program Team will conduct phased procurements and contracting efforts for each ACO model, assist key implementation leads with significant systems and operational projects, directly manage ACOs and their performance, revise the ACO models’ design in response to implementation realities, and manage change at a massive scale.


  • Perform policy research and data analysis specific to health care and human services topics and issues that apply to the program. This requires an in-depth understanding of the overall program design, project’s goals, and policy context within the program.

  • Prepare written summaries and reports of policy and data analyses that synthesize all relevant information into easily understood formats for both internal and external distribution. Prepare charts, graphs, tables and presentations.

  • Research complex policy questions in a structure and hypothesis-driven manner, identifying options and developing recommendations for Management consideration.

  • In collaboration with Program Manager and other project team members, responsible for managing the ongoing program design and implementation work plans. Includes keeping management apprised of any issues that may impact program timeline or deliverables.

  • Work in a matrix environment with personnel throughout the program (internal and external) to serve as a resource and authority on the program.

  • Prepare materials for and lead program related meetings to include collecting feedback from stakeholders and synthesizing the key learnings and action items.

  • Assist in identifying sources of data and information relevant to specific analytic projects on health care and human services topics and issues.

  • Perform other duties as required.


  • Bachelor’s Degree in public or business administration or related field; or equivalent.

  • Four years of related professional work experience.

  • Superior written communication skills as demonstrated by previous work.

  • Demonstrated ability to conduct thoughtful and accurate analysis, research and writing in a relevant discipline.

  • Excellent quantitative and qualitative policy research and analytical skills.

  • Strong background in computer based tools including spreadsheets, database management, word processing and presentation software. .

  • Ability to take initiative on assignments and work independently or as a member of a team.


  • Knowledge of the Massachusetts health care system and current health care policy issues.

  • Knowledge of federal and state legislative, regulatory and policymaking processes.

  • Knowledge of health care payment methods.

  • Structured and process-oriented thinker with a strong interest in healthcare policy and particularly payment reform

  • Active and facilitative presence in meetings. Willing and able to provide structure and tight process management, and also able to prioritize listening and drawing out participation from key people in a meeting

  • Able to provide constructive feedback and trade ownership of deliverables with other members of the team in a collaborative environment in whatever way is most productive to common goals.

  • Fast learner with dedication to the subject area. Willing and able to put in the time and effort to master a complex set of reform and payment models. Ideally should have a strong background in related subject matter – e.g., alternative payment models, healthcare payment reforms, managed care reforms, accountable care models, integration of care, etc.

  • Able to produce well-structured, visually pleasing exhibits in PowerPoint and build/manage workplans and moderately advanced models (e.g., multi-tab financial models, pivot tables, etc.) in Excel.

Working Title: Program Analyst II - MassHealth Embedded

Requisition Number: 2017-28633

Shift: Day

Exempt/Non-Exempt Status: Exempt

Union Code: Non Union Position -W60- Non Unit Professional

External Company Name: University of Massachusetts Medical School

External Company URL:

UMass Medical School is committed to being an equal opportunity and affirmative action employer and recognizes the power of a diverse community. We encourage applications from protected veterans, individuals with disabilities and those with varied experiences, perspectives and backgrounds to consider UMass Medical School as their employer of choice.

Review of applications will begin immediately and the position will remain open until filled.