Liberty Mutual Scrum Master in Boston, Massachusetts

Scrum Master

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

Liberty IT offers the challenge and creativity of a startup with the financial backing and stability of a large company – that’s our opportunity for you. Liberty mutual has been building internal startup teams to deliver innovative products and solutions quicker. As we grow this culture, mindset and capability, we want you to lead this change with us. We are spinning up more Agile Lean Startup teams and we need Scrum Masters to join them.

If you’re a curious learner who wants to develop customer-centric products from idea to production within small, empowered, Agile teams, join our tech team. As a Scrum Master you will work with your product team to develop customer-centric digital software products from idea to production. This is a fast-paced environment providing rapid delivery for our business partners. Liberty Mutual is looking for someone who enjoys working in a highly collaborative environment that values speed and quality, with a strong desire to drive change as we continue on our agile transformational journey.

In this role, you would:

  • Be a part of an Agile team delivering solutions to millions of customers on a daily basis.

  • Collaborate and solve problems together with peer Scrum Masters and development teams, and be eager to share your expertise.

  • Our customer-centric approach is a cornerstone of our methodology and we need refreshing and sometimes disruptive new ways to best serve them.

  • Develop effective, quality source code that satisfies customer needs with an exceptional experience

  • Guide the scrum team on organization on how to use scrum and Agile practices and methodology

  • Oversee scrum process and coaches the team; facilitates transparency, inspection, and adaption

  • Lead daily scrum, sprint review, and planning meetings to ensure full team engagement. Manages interdependencies between agile teams

  • Work with the Product Owner to support short and long-term release planning, and to keep work backlog health and prepared for execution

  • Shield the team from external interference to enable optimal functionality and productivity

  • Anticipate and addresses potential or actual impediments to team delivery (cultural barriers, logistic challenges)

  • Foster close cooperation across all team members; encourages cross-training and team support

  • Build a trusting and safe environment where problems may be raised without fear of reprisal

  • Administer metrics tracking and other duties on behalf of the team

This role might be for you if you:

  • Understand software development and relevant domains/products/journeys typically acquired through a Bachelor’s degree in computer science or a related technical discipline and a minimum of 4 years of experience in Agile development including coaching on agile methodologies

  • Have extensive knowledge of IT concepts, strategies, methodologies, architectures and technical standards

  • Are able to coach a team and stakeholders on Agile practices and ensure adherence to Agile methodology

  • Enjoy solving problems and are able to resolve conflicts through strong mediation skills.

  • Communicate clearly and have the ability to deliver complex messages and teach new concepts.

  • You enjoy coaching and mentoring a team to maximize progress and potential

  • Are motivated and driven, and have the ability to influence and drive teams to success using Agile/scrum/Lean practices


We strongly believe that a great job should keep you happy both at work—and in life. That’s why we offer:

  • Workplace Flexibility (Work from Home or Alternative Work Schedules)

  • Casual work environment at WeWork facility in Boston’s beautiful Back Bay offering free refreshments, relaxed atmosphere with unique spacious common area, ping pong and other great perks

  • Hackathon Events

  • Wellness Perks

  • Collaborative workspaces

  • Sit/stand desks

  • Career development, programs and classes

  • Diversity & Inclusion programs

  • Philanthropic giving and volunteer opportunities

  • Commuter Benefits

  • Adoption Assistance

  • College Savings Plan

  • Education reimbursement

Liberty Mutual was named as a ‘2016 Great Place to Work’ by Great Place to Work US.

For more info about our benefits, check out: .

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Job: *Technology

Title: Scrum Master

Location: MA-Boston

Requisition ID: 86719