Robert Half Technology Desktop Support Analyst in Burlington, Massachusetts

Robert Half Technology is scouting out talented Desktop Support Analysts who are able to relay difficult technical information to non-technical users in an easily understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this position. This Desktop Support Analyst position, which is a short-term temporary opportunity, is located in the Burlington, Massachusetts, area. How you will make an impact - Interface regularly and effectively with ticket submitters - Manage and complete technology implementation projects - Fix computer problems, and recommend appropriate action/solutions - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Arrange hardware repairs with the appropriate vendors - Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Establish the accuracy of all electronic data records by following company quality standards - Supply computer desktop support to local remote locations in accordance with established policies and procedures - Review equipment inventory and collaborate on potential purchases

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

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Req ID: 02130-0010056042

Functional Role: Desktop Support

Country: USA

State: MA

City: Burlington

Postal Code: 01803

Compensation: $19.00 to $22.00 per hour

Requirements: - 2+ years related experience - Microsoft Office experience desired - Strong familiarity with Microsoft Windows - Knowledge of Macintosh computers - Experience writing procedure manuals, user instructions, business correspondence, and general report writing - BA/BS degree in Computer Science or technical degree preferred