Lahey Health Epic Applications Analyst II - Beacon Oncology Analyst in Burlington, Massachusetts

Job Description

Position Summary:

Responsible for identifying, evaluating, analyzing and recommending changes in support of assigned applications/systems including ongoing production maintenance and troubleshooting. Supports the planning, design, development, build and/or configuration of assigned applications/systems. Leads and/or coordinates conversions, application/system testing and documentation of system procedures. Participates and provides input in training design and development and assists in training execution in relation to assigned projects. Provides go-live support and serves as primary point of contact for ongoing maintenance/support and troubleshooting.


1)Delivers work within established timeframes. Must be able to manage/multi-task on several large assigned projects incorporating all aspects of IS.

2)Defines, documents, builds and maintains application content

3)Creates functional specification documents to create content within the application and is primarily responsible for validating this content with the business owner

4)Completes thorough unit testing of all build prior to handoff for functional and/or integrated testing

5)Facilitates functional and integrated testing as requested

6)Documents and reports system issues through internal chain of command; communication with vendor where appropriate

7)Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve system issues to maximize system potential

8)Provides end user support during implementation; able to serve as an application expert to assist in application roll-out

9)Addresses post-go-live issues and requests and prioritizes work assignments

10)Participates in on-call coverage as assigned.

11)Communicates effectively; includes communication around progress of build tasks in adherence to prescribed project milestone dates. Proactively manages barriers to fulfilling work requirements

12)Participates in workflow design and understands system impact to end users

13)Prepares demo materials for workflow discussions or new system functionality

14)Stays current with new application functionality and enhancements

15)Provides on-call/after-hours support.

16)Achieves and maintains application certification in accordance with departmental and organizational standards

17)Maintains confidentiality with regard to information being processed, stored or accessed by the system.

18)Incorporates Lahey Clinic Guiding Principles, Mission Statement and Goals into daily activities.

19)Complies with all Lahey Clinic Policies.

20)Complies with behavioral expectations of the department and Lahey Clinic.

21)Maintains courteous and effective interactions with colleagues and patients.

22)Demonstrates an understanding of the job description, performance expectations, and competency assessment.

23)Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.

24)Participates in departmental and/or interdepartmental quality improvement activities.

25)Participates in and successfully completes Mandatory Education.

26)Performs all other duties as needed or directed to meet the needs of the department.


Education: In the absence of a Bachelors degree or RN license the successful candidate will have worked 8 years in healthcare or clinical environments.

Skills, Knowledge & Abilities:

-Ability to multi-task

-Self-starter and motivator

-Excellent problem solving and written and oral communication skills

-Candidate will have a proven track record of producing quality deliverables on time, taking ownership and accountability of assignments and demonstrating a strong work ethic

-Willingness to address issues and take ownership, knowing when and how to escalate issues. Ability to understand and document business processes

-Creative approach to process redesign

-Proficient in Microsoft Office suite programs; specifically Excel and PowerPoint

-Knowledge of HL7 coding standards

-Knowledge of process redesign


1)One (1) year of experience implementing, designing, and / or managing a variety of Electronic Health Record and clinical systems using multiple software programs and network applications

2)Three (3) years or more experience in an oncology environment.

3)Experience working with clinical information systems or system implementation teams for complex projects and/or application development

If you are interested in joining our team and you apply you will be given an "assessment" test. Our goal is to assess your strengths with a tool that has a proven track record in identifying candidates who will be successful in the Epic required certification process and an enterprise implementation. This along with interviews and your previous experience and contribution to our organization will help us determine the best staff for our project team to support this enterprise wide initiative.



About Lahey Health

At Lahey Clinic, as one of the world's premier health care organizations, we provide superior health care leading to the best possible outcome for every patient. We exceed our patients' high expectations for service each day. We also help advance medicine through research and the education of tomorrow's health care leaders

We care for our patients with compassion and openness, unsurpassed expertise, a drive for continuous learning improvement, and with respect, caring, teamwork, excellence and commitment to doing our personal best.

Join our team and our mission of excellence by applying today!

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Lahey Health

Electronic Medical Records, Information Technology

Lahey Health is committed to equal opportunity. We recruit, hire, train and promote without discrimination due to race, color, religion, gender, sexual orientation, national origin, ancestry, marital status, age, disability, citizenship, veteran status, or any other protected job status. Lahey Clinic provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. Please click here to view the "EEO is the Law" poster.