Akamai Technologies, Inc. Senior Solutions Engineer in Cambridge, Massachusetts
Senior Solutions Engineer
Cambridge, United States
Jun 13, 2017 Post Date
009201 Requisition #
As a Senior Solutions Engineer at Akamai you will actively drive and manage the technology evaluation stage of the sales process, work in conjunction with the sales team as a key technical advisor and advocate for our products. In this role, you must be able to articulate technology and product positioning to both business and technical users. This role also requires an ability to identify all technical issues of assigned accounts, establish and maintain strong relationships, and ensure complete customer satisfaction through all stages of the sales process. As a Senior Solutions Engineer you will be responsible for:
Developing and delivering product demonstrations and POC’s
Representing the product to customers and at field events such as conferences, seminars, etc.
Responding to functional and technical elements of RFI’s/RFP’s
Establishing technical relationships, becoming a trusted advisor and providing technical leadership
Conveying customer requirements to Product Management teams and other stakeholders
Approximately 30% regional travel
About the Team
The Akamai Digital Performance Management (DPM) SE team is the pre-sales technical face and voice of Akamai and the primary technical resource for the sales force. Akamai’s DPM products include CloudTest (load and performance testing) and mPulse (real user monitoring, front-end web performance).
Required Education and Experience
Applicants must meet one of the following education and experience requirements:
8 years of relevant experience and a Bachelor’s degree or
6 years of relevant experience and a Master’s degree or
3 years of relevant experience and a PhD
5+ years of experience in technical pre-sales/sales engineering or similar role delivering technical products or services
5+ years of experience with front-end web technologies
Experience with load/performance testing
Excellent communication, listening, analytical and problem-solving skills
Ability to prioritize workload among changing priorities
Experience with FEO techniques
Experience with at least one programming/scripting language
Experience with one or more APM tools
Ability to collaborate across all roles (presales, sales, post-sales, engineering) in a global, geographically distributed organization
A proven track record demonstrating good business judgment, an ability to make decisions, and a passion for excellence
Demonstrated problem solving skills, drive for results, interpersonal savvy and customer focus
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.
About Akamai Technologies
Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.
Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. If you'd like more information about EEO rights under United States law, please click here.