Softworld IT Support Technician in Hopkinton, Massachusetts
IT Support Technician
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June 19, 2017
IT Support Technician • IT Support Technician is needed for a 7-month Contract opportunity in Hopkinton, MA. • Client is going through a Windows 10 Upgrade project that requires your support. • Effectively support (install, troubleshoot, configure and repair) a variety of internal and third-party applications for client workstations, PDAs, printers and servers in both the desktop and lab environments. • Duties also include supporting the internal voice network, telephone support, and voice messaging systems. • Technical support for LAN/WAN networks, LAN administration, troubleshooting hardware and software (routers, switches, hubs, etc.) is required. • Communicate highly technical information to both technical and non-technical employees. • Provide outstanding customer service and world class support in a large, fast paced, high pressure, corporate environment. • With minimal supervision, troubleshoot, trace, and repair connectivity problems from the jack to the Patch/PBX panels in both LAN/WAN and Telecom environments
Required Skills: • High School graduate or higher. • 3-5 years of experience. • LAN/WAN Support experience.
Duration: 7 months PLEASE NOTE: 3RD PARTIES/SUBCONTRACTORS/SUBCONTRACT AGENCIES ARE NOT ELIGIBLE FOR THIS POSITION. SUBCONTRACT AGENCIES NEED NOT APPLY.