Dell Lab Support Sr Engineer in Hopkinton, Massachusetts
Coordinate and perform installations, preventive and remedial maintenance of servers and storage equipment located within the LAB computing environment. Adhere to administrative policies and escalation procedures. Interface with server and storage vendors to establish successful integration of equipment into associated systems. Provides top level technical expertise and support to engineering departmental users. Works with engineering departments to develop hardware configuration test plans to support software development efforts. Demonstrates a high degree of self-initiative. Must be able to adapt to the changing daily priorities in a fast paced engineering lab environment. Performs other duties as required.
Provide general architectural level client/server and SAN/storage array support for the configuration and maintenance of the engineering computer lab systems for the lab computing environment.
Responsible for participating in the development of test configuration plans for the lab computing environment infrastructure.
Responsible for ensuring proper deployment of fiber-channel storage arrays, hosts, switches, software, and storage networking infrastructure.
Ensure that the technical environment is properly monitored and that any problems are rectified.
Maintain a working knowledge of all documented processes and procedures.
Identifies opportunities for improvements in efficiency and responsiveness, makes recommendations and assists to implement efficiencies.
Mentor and project-supervise less experienced Lab System Engineers.
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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.
Critical Hiring Criteria:
Engineering - Software
201 - ENTERPRISE STORAGE DIVISION
US - Massachusetts - Hopkinton