Dell Senior Director, IT Business Applications in Hopkinton, Massachusetts
Senior Director, IT Business Applications
Job ID R08572
Date posted 10/10/2017
Location Hopkinton, Massachusetts
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Virtustream is a leader and growing rapidly in the enterprise application cloud hosting. As Virtustream continue to grow, Virtustream needs to have scalable back office operations powered by integrated SaaS, data analytics, and ERP application. Virtustream CIO is looking for a senior business application leader to join the effort and help with the transformation and operations of business application landscape to partner with sales, HR, procurement, finance, legal, operations leaders.-Position Responsibility:-- -Develop and implement an overarching IT Business Systems Architecture that aligns to Virtustream's core strategic objectives -- -Experience in transformation initiatives to rapidly deploy business applications with vendor support: --- Partner with Transformation Team, and other stakeholders to implement, configure, integrate, design, build, deploy applications to meet business objectives--- Leverage commercial and internally developed software solutions, data structures, and infrastructure to create an information technology environment that furthers enterprise goals and objectives.--- Manage and escalates delivery impediments, risks, issues, and changes associated with the product development initiatives--- Identify process improvement and technology opportunities to further our work.--- Drive improved decision-making, leading efforts to enhance Business Intelligence capabilities, through the data warehouse, reporting, and analytics toolsets, ensuring trust in data through solid data governance and enabling end-users to drive data-driven decision making.-- -Experience in build team to set-up application operation structure with combination of internal, external, domestic and leveraging remote support teams--- Support the Project Intake process, working closely with key stakeholders to develop project proposals and identify viable options for meeting business technology needs and opportunities that to further realize Virtustream Information Technology strategy--- Maintain accurate program estimates, timelines, project plans, and status reports--- Manage and escalates delivery impediments, risks, issues, and changes associated with the product development initiatives--- Keep Virtustream's applications up-to-date on current versions and platforms, coordinating QA, Release/Upgrade implementation, database, system administration, training and user adoption--- Act as an advocate for security and performance and monitor compliance with standards-- -Financial steward of the application CoE--- Build business case of new application requirement from the business and partnering on funding strategy--- Maintain annual budget, tracking, and forecasting--- Vendor management and license compliance-Skills And Abilities:-- -Good working knowledge of enterprise-class CRM, ERP, and Content/Knowledge Management and Collaboration solutions.- Specifically Service Now, Sales Force, Sharepoint, Workday, middleware, collaboration-- -Excellent working knowledge of Critical IT infrastructure application like DNS, SMTP, NTP, FTP, SSO, AD -- -Excellent working knowledge of Cloud-based architectures (SaaS, IaaS, PaaS) and key products.-- -Possesses high-level understanding in the areas of business and web application programming, content management systems, API, databases, and system design-- -Experience in a management role with Dev-Ops type environments maintaining applications, servers and IT infrastructure with a high-availability, privacy, and security conscious environment.-- -Project estimation, planning and management skills, time management, and resource assignment. -- -Ability to understand internal and external customer needs, to establish and maintain a high level of customer trust with all staff and confidence in the team?s knowledge of and concern for business requirements and user experience.-- -Ability to analyze and rapidly assimilate constantly evolving technologies and apply them as potential solutions to business opportunities and needs.-- -Demonstrated expertise in database and business intelligence technologies, familiarity with data warehouse, analytics and data mining techniques.-- -Strong analytical and conceptual skills; ability to create original concepts/theories-- -Passion for providing outstanding User Experiences for internal and external customers. -Position Qualifications:-- -Bachelor?s degree or equivalent experience, Master?s degree desirable-- -Extensive Information Technology project management experience-- -Possesses expert technical understanding of the intersection of application implementation/development and operations (DevOps), monitoring and management tools, and deployment processes and tools-- -10+ years? experience managing a team consisting of project managers, architects, analysts, developers, designers, QA/testers, and administrators.-- -A track record as a coach, mentor, and developer of talent-- -An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail-- -An ability to quickly identify and drive to the optimal solution when presented with a series of constraints-- -Demonstrated ability in people management, strategic planning, risk management, change management, and project management-- -Excellent judgment, analytical thinking, and problem-solving skills-- -Resolves conflicts by demonstrating leadership and appropriate decision-making competencies-- -Is a natural improver, always striving to improve processes, technology, and systems.-- -Self-motivated individual that possesses excellent time management and organizational skills-- -Strong cross-functional collaboration skills, relationship building skills, and ability to achieve results without direct reporting relationships.-- -Possesses excellent verbal and written communication skills and the ability to interact professionally with a diverse group of developers, product owners, and subject matter experts-- -Strong sense of personal responsibility and accountability for delivering high-quality work aligned with organizational mission and strategy, both personally and at a team level- Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.