Shire Procurement Systems and Tools Manager in Lexington, Massachusetts

Procurement Systems and Tools Support

  • Provides level one end user systems support including e-Sourcing support (RFx, eAuction, etc.) to Procurement team members

  • Performs system administration including user license maintenance, and system maintenance as needed

  • Lead/own resolution of issues brought by end users by:

  • Analyzing and fully understanding the issue

  • Conducting research to identify root causes

  • Correcting system issues (i.e., configuration, setup, rules, etc.) as required

  • Involving proper solution provider Technical Support and/or cross-functional business partners to drive resolution as required

  • Testing solutions prior to deployment in production environment

  • Providing feedback to internal/external solution providers

  • Create and maintain systems and tools documentation, user manuals and work instructions

  • Conduct end user training for existing team members and new joiners

  • Create documentation for any system issues/system enhancements following implemented change management process

  • Perform system testing, implementations, enhancements and upgrades

  • Act as a liaison with end-users and internal/external technical support teams

  • Serve on projects as a team member or lead small to medium projects

  • Develop understanding and knowledge of category taxonomy, key categories and current supply base

Technology and Processes

  • Promote and support effective use of Procurement Tools for e-Sourcing, value capture and any other third-party solutions with category managers. Provide ongoing support to maintain and enhance current systems.

  • Support the development and maintenance of procurement business processes including standard operating procedures and work instructions

  • Provides input to Annual Procurement Planning Calendar

Planning and Reporting

  • Develop, manage and maintain key metrics and utilization analytics for Procurement, providing recommendations to increase utilization, proficiency and value delivered from core procurement systems

  • Develop and manage department monthly/quarterly reporting to senior leadership

Equal Employment Opportunity

Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Pay Transparency Policy -

Reasonable Accommodations

Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.