Fresenius Medical Center QA Intern in Lexington, Massachusetts

PURPOSE AND SCOPE :

Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements.

DUTIES / ACTIVITIES :

As an intern with Fresenius Medical Care, a student will apply classroom based knowledge to workplace experience and will benefit from learning experiences in their major area of study.

CUSTOMER SERVICE :

  • Responsible for driving the FMCNA culture through values and customer service standards.

  • Accountable for outstanding customer service to all external and internal customers.

  • Develops and maintains effective relationships through effective and timely communication.

  • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

PRINCIPAL RESPONSIBILITIES AND DUTIES :

  • Participates as a member of the Software Development Life Cycle team from initiation through to release following the Waterfall and/or Agile development methodologies.

  • Participates in project meetings with cross functional team members

  • Reviews and provides input on software functional requirement definitions

  • Prepares test plans and test case definitions. Documents test cases in HP ALM Quality Center

  • Performs testing based off test case definitions

  • Documents and reports defects in HP ALM Quality Center. Works with development staff to answer questions that may arise during testing and to resolve issues. Performs testing of defect fixes

  • Reports test status to supervisor and cross functional team members

  • Other related duties as assigned

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION :

  • Actively pursuing a college degree in similar major

EXPERIENCE AND REQUIRED SKILLS :

  • Basic understanding of QA testing fundamentals including the testing processes

  • Ability to learn HP ALM for test case creation and execution

  • Ability to learn SQL queries if needed

  • Ability to learn new applications quickly

  • Strong analytic thinking

  • Excellent verbal and written communications skills

  • A self-starter who pays attention to detail

  • Ability to interact professionally with staff members of different levels

  • Previous work experience preferred

  • Excellent oral and written communication skills

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity