Kforce Deskside Tech III in Marlborough, Massachusetts

Kforce has a client that is seeking a Deskside Tech III in Marlborough, MA.Job Purpose:The primary focus is providing support to the system developers. The candidate works under close supervision and receives detailed instruction from Senior Developers.Key Responsibilities:

  • Installs, troubleshoots, services, and repairs personal computers, related PC software, telephones, cables, and connectors

  • Provides personal computer, hardware, and software support

  • Installs, services, and repairs personal computers and installs attendant software

  • Connects personal computers and terminals to existing data networks

  • Instructs users in the use of personal computers and networks

  • Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases

  • Meet assigned project milestones and desktop productivity goals regularly and with little intermediate intervention

  • Monitor Remedy Incident Queue, taking ownership of support calls, and resolving support issues

Quality Systems Duties and Responsibilities:

  • Build Quality into all aspects of their work by maintaining compliance to all quality requirements

  • AA degree or equivalent work experience in related discipline

  • 1 year of related experience

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours