TJX Distribution Center IT Supervisor - Worcester MA in Massachusetts
D/C IT Supervisor - Exempt
EXEMPT - JOB DESCRIPTION
JOB TITLE:D/C IT Supervisor
Oversees and manages all systems activities within the Distribution Center. Manages the computer
operations, Data Center activities, system upgrades and enhancements as well as ongoing maintenance.
Supervises the clerical staff involved in daily data entry. Manages equipment inventory and coordinates
software and hardware installations.
DUTIES AND RESPONSIBILITIES
Major Areas of Responsibility
Supervises all activities and personnel in the Data Center. Oversees ticket and distribution printing
processes, output matching, report delivery, equipment maintenance and reporting.
Oversees all Systems Support activities including, but are not limited to, SCAN warehouse
management system, Sortation Systems, Voice Systems and Labor Management Systems.
Manages the timely reporting, escalation and resolution of all system related issues. Manages the
coordination of implementations of all systems changes, new software and fixes. Communicates
recommendations and changes to DC Management.
Manages the maintenance of all hardware in the Distribution Center including tracking, reporting
and resolving network and equipment related issues. Monitors the ongoing maintenance and
inventory of all system related equipment. Works with software and equipment vendors when
required. Coordinates DC systems activities related to software and hardware installations and
basic network set-up.
Participates in system related projects coordinated by Home Office. Oversees system and
technical training on all DC systems. Recommends systems changes to support the Distribution
Performs other duties as directed.
Specify the measure and size of this job’s financial responsibility (e.g., $100,000 payroll budget,
$8,000,000 sales volume).
Responsible for $4-500,000 payroll budget of all Distribution Systems personnel. Additionally, manages
budget for services and contractors.
Describe the kinds of decisions made by the incumbent (e.g., hire/fire, technical decisions,
markdowns, merchandise pricing/selection). Also, specify what recommendations are referred to
the next level of management or others for approval.
In coordination with the Manager of D/C Finance/IT, hires, trains, reviews and terminates associates
Oversees all computer systems related to D/C production and staff support
Provides recommendations relative to new software and equipment based on input from Distribution
Center and Home Office staff
Minimum formal education, if any, required to perform this job e.g., Bachelor's Degree in
Accounting, Law Degree).
BS or BA College degree in Business or related field
Minimum job skills required to perform this job (for example: programming languages, strong
interpersonal skills, computer software packages).
Understands relationships and interfaces between systems and platforms
Requires excellent communication skills
Ability to communicate changes to management, peers, and subordinates
Understand the Databases used in all systems
Supervisory experience with networks and problem solving
Solid verbal and written communication skills
Ability to work flexible hours including nights and weekends
Ability to travel
Minimum experience required to perform this job.
4-6 years management experience in a systems related environment, preferably a Distribution network
List specific jobs which could prepare an individual for this job.
Project manager in a systems organization that focused on Distribution systems and networks
Distribution Center Application Analyst