Robert Half Technology Desktop Support Analyst in MILFORD, Massachusetts

Robert Half Technology is looking for a talented Desktop Support Analyst who is able to communicate complex technical information to non-technical users in an easily understandable and concise format for a company in the Service industry. Problem solvers who enjoy working in a challenging and positive environment may do well in this position. This Desktop Support Analyst role is long term temporary-to-full time in nature and is based in the Milford, Massachusetts, area. How you will make an impact - Match hardware repairs with the appropriate vendors - Ensure the integrity of all electronic data records by following company quality standards - Offer computer desktop support to local remote locations in accordance with established policies and procedures - Rectify computer problems, and suggest appropriate action/solutions - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Review equipment inventory and collaborate on potential purchases - Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Lead and execute technology implementation projects - Develop records of daily data communication transactions, issues and remedial actions taken or installation activities - Communicate regularly and effectively with ticket submitters

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

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Req ID: 02160-0010055884

Functional Role: Desktop Support

Country: USA

State: MA


Postal Code: 01757-1723

Compensation: $24.70 to $28.60 per hour

Requirements: - BA/BS degree in Computer Science or technical degree preferred - 2+ years related experience - Comprehensive knowledge of Apache Server - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals