National Grid Sr. Supervisor Telecom in North Andover, Massachusetts

_About__the Position:_

__

The role holder is responsible for the operation, maintenance and construction of telecommunications facilities on the National Grid Electric System in New England. The job requires the daily supervision and organization of both internal technicians and external contractors in order to effectively and efficiently accomplish job tasks in line with departmental and National Grid requirements.

_Position Responsibilities (including but not limited to):_

  • Oversee the operational workload of team; ensuring allocated staff is fully utilized in order to deliver against agreed program of work.

  • Ensure supervised team complies with safety standards, policies and processes in order to ensure a safe working environment and minimize risk for all staff.

  • Build good working relationships with internal & external customers and manage the day to day relationship with them in order to understand their requirements and deliver appropriate solutions, in line with National Grid policies and processes.

  • Maintain compliance with relevant regulations by providing up to date information on National Grid policies, processes and programs to regulatory bodies.

  • Promote and implement procedural best practice within the team in order to ensure all working practices are compliant with National Grid policies and regulatory requirements.

  • Monitor and challenge business processes where appropriate in order to ensure National Grid is compliant with regulatory requirements.

  • Prepare and maintain contracts with vendors and monitor and approve all vendor invoices.

  • Supervise third party attachments for attachments group.

  • Supervise Technicians.

  • Support for RoIP and Fiber systems and Land Mobile Radio systems for Operations.

  • Make recommendations and provide engineering support for the upgrade of communications infrastructure.

_Knowledge & Experience Required:_

  • A Bachelor's degree in Electronic or Electrical Engineering with three years of experience in telecommunications, metering, Scada, two way radio, microwave and fiber systems, or similar technical field and up to 3 years’ of related experience, or the equivalent to ‘on the job’ training programs with practical experience of methods, processes and techniques relevant to area or discipline or an Associate’s Degree in a related area with five years’ experience in applicable disciplines.

  • Must have experience managing a team with the ability to build effective, respectful, working relationships.

_Capability Requirements:_

  • Organizational Savvy: Identifies the key stakeholders in the organization and uses that information and the informal organizational structure to get things done within the Operational area.

  • Holding People Accountable: Within own Operational area, demands high performance and makes the consequences of non-performance clear.

  • Team Leadership: Promotes team effectiveness by soliciting input from team members, communicating expectations of the team and delegating responsibilities while providing support and structure.

  • Teamwork and Collaboration: Encourages and empowers others by offering help and advice, and building a common understanding of needs and shared goals of the Operational area.

  • Drive for Results: Proactively makes changes to improve performance, efficiency and effectiveness of processes within the relevant Operations area.

_Job Dimensions:_

  • Employees: 5 – 15 (depending on operations department)

  • Budget: n/a

  • Key Accounts: n/a

  • Contracts: n/a

  • Assets: n/a

  • Business & Economic Development: n/a

/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./

Job: *Maint & Construction

Organization: *Maint & Construction

Title: Sr. Supervisor Telecom

Location: MA-North Andover

Requisition ID: 20170899