National Grid IT Analyst /Engineer - EMS -Critical Network Infrastructure (NE) in Northborough, Massachusetts

_About the position_


This position is responsible for supporting the overall operation of National Grid’s SCADA system responsible for monitoring and controlling the electrical grid. Support includes troubleshooting of data acquisition issues, database updating, and one-line diagram development. Support will also include the day-to-day needs of Control Center Operations and other end users. It is a requirement that supporting the SCADA real-time operations will include off hours support as part of an on-call rotation. The candidate must possess excellent interpersonal, oral and written communication skills and team work.

*Responsibilities including, but not limited to:*

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  • Provide day-to-day EMS support by effectively responding to the needs of control room operating staff, field personnel, and other end users.

  • Need an enthusiastic individual to coordinate with field personnel to update the SCADA database and commission field equipment to communication with the real-time operation of the National Grid Network Manager Energy Management System.

  • Actively participate in support and troubleshooting problems in all aspects of the SCADA system, and specifically data acquisition issues including:

  1. Windows Servers running vendor supplied communication software.

  2. Communication circuits using analog, digital (DDS), frame relay, T1, fiber, or MPLS.

  3. Communications with surround utilities.

  • Actively update and maintain the annual disaster recovery plans in the SCADA database.

  • Windows Active Directory and Linux administration.

  • Participate in on-call rotation as required to support Control Center Operations and maintenance of the SCADA system during off hours

*Qualifications and experience required: *

  • Bachelor of Science degree in Electrical Engineering, Electrical Engineering Technology, Computer Science or other technical discipline from an accredited school.

  • Experience working with customers.

  • Basic understanding and troubleshooting of Windows, Linux, and SQL environments.

  • Basic understanding of electrical circuits and diagrams.

  • Knowledge of the NERC CIP 001 – 014 Cyber Security Standards and requirements.

  • Working knowledge of Oracle and SQL.

  • Knowledge of Windows and Linux Operating Systems.

  • Candidate should have a basic understanding of networking infrastructure and protocols including Routers, Switches, Hubs, TCP/IP, Firewalls and SNMP.

This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.

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/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./

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Job: *IS Service Delivery

Organization: *IS Service Delivery

Title: IT Analyst /Engineer - EMS -Critical Network Infrastructure (NE)

Location: MA-Northborough

Requisition ID: 20171980