Softworld Network Systems Management Advisor in Southborough, Massachusetts

Network Systems Management Advisor

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Date posted:

June 15, 2017

Job Type:



Southborough, MA

Job ID:



Network Systems Management Advisor 1 year contract Southborough, MA

Provides leadership to assigned networking group(s) in support of all customers as it relates to network design, network operations, network convergence and network security. Manages the planning, development, installation and operations of network systems by evaluating current and future business requirements. Develops, maintains, communicates and executes project plans and schedules, prioritizes requirements, and coordinates teams. Ensures products are compatible with existing and future environmental integration. Identifies, evaluates and resolves financial and business issues. Works on abstract problems across all functional areas within IT. Principal responsibilities include: - Makes recommendations on development of innovative and cost- effective solutions to problems of customers - Provides level three support , investigating, analyzing, and resolving problems on network components - Makes recommendations on the development of new internal programs or modifications of current systems - Understands implications of work and makes recommendations for solutions - Forecasts, models, and utilizes advanced analytical tools - Creates new procedures and processes to drive desired results - Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels

The Network Engineering job family provides planning, designs, implementation and operational support for EMC's complex Global Data Network and Telecommunications services. These services include: switching, routing, remote access, VoIP, perimeter services, WLAN, IP address management, application acceleration, cloud transport, and performance monitoring. Entry level positions focus on troubleshooting, resolving connectivity issues and capacity planning while senior positions focus on architecture, design, implementation, and technology assessments. PRINCIPAL DUTIES AND

RESPONSIBILITIES • Stay abreast of current technologies and consistently make recommendations based on knowledge and research • Drive innovative solutions to unusually complex problems • Identify process inefficiencies and develop new policies and procedures if necessary • Collaborate with other engineering groups, readily share information with others and actively seek customer input and feedback • Serve as senior technical resource to resolve problem escalations • Responsible for establishing project plans, budgets, schedules, and documentation of work results • Conducts periodic vulnerability and security risk assessment of the network assets within the organization • Interface with Global carriers to develop, implement and troubleshoot data network solutions • Assist with the planning, design and architecture of our complex global data network infrastructure • Knowledge of Network Management & Security concepts • In-depth working Knowledge with network products (switches, routers, appliances) and network protocols

SKILLS • Knowledge with appropriate networks, products and protocols. • Problem solving skills. • Strong technical aptitude. • Interpersonal skills. • Communication skills. • Ability to work in a team environment.