Baystate Health Sr Application Analyst in Springfield, Massachusetts

Sr Application Analyst

Job ID



Springfield, Massachusetts

Full/Part Time




Org Marketing Statement

About Baystate Health

Baystate Healthis an integrated health care delivery system serving a population of nearly 1 million people in western Massachusetts. We are one of the largest health systems in New England with over 11,500 employees, five hospitals, and over 60 medical practices. Baystate Medical Center is the onlyLevel 1 Trauma Centerin the region and has the only neonatal and pediatric intensive care units.


Summary: Senior Applications Analyst - Orders and Med Integration

A Senior Application Analyst in this role is part of a team that builds and supports a highly integrated EMR, using a standardized approach across a nationally recognized health care system. This position supports the Health Information System at Baystate Health with responsibilities that include installation, testing, deployment and continued maintenance and support of the code that supports medication order entry and dispensing processes, including electronic prescription writing, and pharmacy product maintenance and dispensing.

What You Will Do:

The analyst in this role is responsible for identifying issues and is independent in troubleshooting and resolving complex issues within the electronic record.

This application analyst would be responsible for identifying opportunities for improvement and optimization to medication order entry processes required to support CPOE, and includes Powerplans and Caresets, as well as formulary maintenance. A strong understanding of medications and pharmacy workflows is required to support the maintenance of a standardized formulary across a multi-facility health system, including a center for oncology care. The application analyst in this role will be part of a team that is responsible for supporting all medication ordering and safety initatives.

The analyst in this role will work closely with the pharmacy informatics teams to understand desired outcomes, and work independently to develop functional and technical specifications, workflow diagrams, testing scripts and supporting documentation.


Minimally Required Education:

High School Diploma / GED

Preferred Education:

Bachelor's Degree

Minimally Required Experience:

Minimum of 3-5 years of experience in the implementation, configuration, deployment, maintenance and ongoing support of large computer applications.

Must have 3+ years experience in Cerner EMR.

Skills / Competencies:

Promotes a team environment through mentoring and coaching; Advanced technical knowledge of requisite systems and applications; Ability to interact with all levels of the organization; Exemplifies customer service excellence. Ability to manage multiple tasks; Able to appropriately delegate tasks; Excellent communication skills, both written and verbal; Flexible; Solutions-oriented; Attention to detail; Able to troubleshoot complex technical and process issues and document resolutions

Equal Employment Opportunity

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.