Wolters Kluwer Sr. Analyst, Sales Data Insights in Waltham, Massachusetts

Sr. Analyst, Sales Data Insights

Requisition Number: 17-16770

State: Massachusetts

City: Waltham

Shift: Not Applicable

Job Description: Wolters Kluwer Health’s Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our flagship products include UpToDate, Lexicomp, Medispan. and Emmi Solutions. Our talented team of physician editors, pharmacists, technologists, and product visionaries collaborate to provide solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.

CE’s mission is to improve care worldwide. To achieve this vision, CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their work-flow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care.

Wolters Kluwer is seeking an experienced Sr. Analyst, Sales Data Insights to produce and maintain sales analysis and reporting. The Sr. Analyst will be at the forefront of creating and delivering analysis and reports for sales leadership and the field to enable quick, smart decision making. He or she will be responsible for identifying & delivering results against our key metrics by coordinating with sales, finance and marketing teams. He or she will create reports based on analysis of sales data, with the ability to present and make recommendation to management based on their insights.


•Drive the forecasting & financial reconciliation process; summarizing weekly and monthly results.

•Maintain Cost of Sales and time to hire KPIs; identifying trends and opportunities for improvement.

•Produce monthly analysis summarizing top level results; through the use of SalesLogix & NetSuite CRM systems, Qlikview reporting, and other platforms as required.

•For new reports & dashboards, the ability to document requirements, evaluate business process implications, and create documentation.

•Perform quality assurance & data integrity checks of all work prior to end user delivery.

•Assist in Ad-hoc reporting; liaise with other teams, channeling information to the appropriate parties.

•Assist sales teams with operational tasks, such as data analysis & policy execution.

•Support other Sales & Customer Experience operations team projects related to sales planning, forecasting, reporting, or territory optimization as needed.

•Partner with the Customer Data Management and the technology team to ensure optimum sales & customer data quality and data availability to support data analysis.

Qualifications: QUALIFICATIONS:

•Bachelor's degree in Finance, Business Administration or related field

•6+ years of experience in an analytical role, with prior experience in a sales operations environment.

•Experience working in at least one or more CRM system (Salesforce, SalesLogix, NetSuite etc)

•Demonstrated advanced Excel Capability

•Proficiency with Microsoft Office Suite (Word, Outlook, PowerPoint), and ability to learn all required business systems

•Basic knowledge in SQL & BI tools (Qlikview, Tableau or Cognos)

•Strong communication skills, with the poise to work and communicate effectively with peers, with front-line sales reps, and with sales and corporate leadership.

•Deep analytical and intellectual curiosity and a data-driven approach to problem solving.

•Healthcare industry and/or subscription business service experience preferred

•Ability to work independently in a dynamic fast-paced environment, with minimal supervision.

•Work effectively individually and in a team environment

About Wolters Kluwer

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2016 annual revenues of €4.3 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at (888) 495-4771.