Best Buy Geek Squad In Home Double Agent Covert Computer Repair - Watertown, MA in Watertown, Massachusetts

507093BR

Job Title:

Geek Squad In Home Double Agent Covert Computer Repair - Watertown, MA

Location Number:

001874-USO Southern Boston-Store

Job Description:

What does a Geek Squad Double Agent - Covert Computer Repair do?

Does fixing complicated computer issues excite you? Can you fix crazy virus infections in creative ways? Does the thought of solving solutions for thousands of clients from your own desk and in their home sound like the best job ever? If you answered yes to any of these questions, congratulations, your dream career might be waiting for you at Geek Squad.

Covert Double Agents work both on-site and remotely performing computer repairs, upgrades, installations, and consultation. When not on-site, Covert Agents work from home on a company issued computer providing remote technical support for clients via the Geek Squad technical support platform. Double Agents also help clients make savvy technology decisions and sell on-site services.

90% of your time you will:

  • Travel via company vehicle to client’s home or work remotely via phone or Geek Squad’s Support Platform to provide complete solutions.

  • Make advanced repairs on units and respond to client inquiries.

  • Facilitate solution of sales, upgrades, installations and service in homes/store.

  • Provide thorough documentation of all work.

  • Uphold the Geek Squad standard and brand while completing repairs in home/store or when providing remote consultation.

10% of your time you will:

  • Maintain skills required to perform basic consumer electronic integration work.

  • Maintain skills required for specialization in computing.

  • Actively seek opportunities to increase and leverage skills.

What are the Professional Requirements of a Geek Squad Double Agent - Covert Computer Repair?

Basic Qualifications:

  • High school diploma or equivalent

  • 1 year advanced PC setup, network, repair--including setup, software/hardware installation, data backup, diagnostic and troubleshooting

  • Proficiency in both Mac OS X and Microsoft Windows

  • 6 months job related experience with in-home customer contact

  • 21 years of age or more

  • Current valid driver's license and a clear driving record (agents who work in Manhattan, New York are exempt)

  • Lift or maneuver 75 lb. with or without reasonable accommodation

Preferred Qualifications:

  • 6 months retail experience

  • 2 year associate degree or higher

  • 2 years advanced PC setup, network, repair--including setup, software/hardware installation, data backup, diagnostic and troubleshooting

Req #:

507093BR

Address Line 1:

550 Arsenal Street

City:

Watertown

State:

MA

Zip:

02472

Job Level:

Individual Contributor

Employment Category:

Full Time

Brand:

Geek Squad

About Us:

About Geek Squad

It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddl

Additional Job Information:

What are my rewards and benefits?

Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.

Job Search Categories:

Geek Squad, Retail Jobs