Red Hat Senior Engineering Partner Manager in Westford, Massachusetts

Job description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Red Hat's Engineering team is looking for a Senior Engineering Partner Manager to join us in Westford, MA or remotely in the U.S. In this role, you will represent our team with our partners. You'll work with assigned partners on enabling Red Hat’s solutions portfolio. You'll work closely with our partners' engineering product leads to promote the enablement of their offerings across all Red Hat portfolio releases. As a Senior Engineering Partner Manager, you will also be responsible for managing partner requirements and escalations throughout the release process.

Primary job responsibilities

  • Work with assigned strategic partners

  • Organize and guide all ongoing partner technical deep dives

  • Maintain a good technical working knowledge of your assigned partners' solutions, including the needs of and roadmaps for their offerings

  • Host partner engineering conference calls across various product divisions within partner organizations

  • Facilitate partner technical reviews, e.g., engineering roadmap interlocks

  • Work on partner technical escalations with the Red Hat Engineering team

  • Maintain partner enablement dashboards

  • Successfully follow through on all engineering escalations around feature requests, exception requests, or mutual customer issues

  • Assist Red Hat Support in customer-to-partner escalations

Required skills

  • Bachelor's degree in computer science, electrical engineering, or a related discipline

  • Good knowledge of AMD64 and Intel 64 architectures

  • Familiarity with the Linux container competitive market landscape

  • Motivated and able to learn quickly; excellent problem-solving skills

  • Ability to assess partner requests while taking into account Red Hat's goals, requirements, and strategic directions

  • Demonstrated leadership experience working with and guiding cross-functional teams

  • Ability to work in a dynamic, challenging environment

  • Willingness to travel up to 35%

  • Direct experience with OpenShift by Red Hat container technology is a big plus

The following are considered a plus:

  • Practical experience with various programming languages and server architectures

  • Experience with the open source development model

  • Experience working with a networking company

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 59569

Department Program Management

Location US-MA-Westford

Posting date 9/29/2017

Remote base ..