Red Hat Senior Engineering Partner Manager in Westford, Massachusetts
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Red Hat's Engineering team is looking for a Senior Engineering Partner Manager to join us in Westford, MA or remotely in the U.S. In this role, you will represent our team with our partners. You'll work with assigned partners on enabling Red Hat’s solutions portfolio. You'll work closely with our partners' engineering product leads to promote the enablement of their offerings across all Red Hat portfolio releases. As a Senior Engineering Partner Manager, you will also be responsible for managing partner requirements and escalations throughout the release process.
Primary job responsibilities
Work with assigned strategic partners
Organize and guide all ongoing partner technical deep dives
Maintain a good technical working knowledge of your assigned partners' solutions, including the needs of and roadmaps for their offerings
Host partner engineering conference calls across various product divisions within partner organizations
Facilitate partner technical reviews, e.g., engineering roadmap interlocks
Work on partner technical escalations with the Red Hat Engineering team
Maintain partner enablement dashboards
Successfully follow through on all engineering escalations around feature requests, exception requests, or mutual customer issues
Assist Red Hat Support in customer-to-partner escalations
Bachelor's degree in computer science, electrical engineering, or a related discipline
Good knowledge of AMD64 and Intel 64 architectures
Familiarity with the Linux container competitive market landscape
Motivated and able to learn quickly; excellent problem-solving skills
Ability to assess partner requests while taking into account Red Hat's goals, requirements, and strategic directions
Demonstrated leadership experience working with and guiding cross-functional teams
Ability to work in a dynamic, challenging environment
Willingness to travel up to 35%
Direct experience with OpenShift by Red Hat container technology is a big plus
The following are considered a plus:
Practical experience with various programming languages and server architectures
Experience with the open source development model
Experience working with a networking company
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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Job ID 59569
Department Program Management
Posting date 9/29/2017
Remote base ..