Kforce Help Desk Support Tech I in Westminster, Massachusetts

Kforce has a client that is searching for a Help Desk Support Tech I in Westminster, Massachusetts (MA).Essential Functions:

  • Provides support to end users on a variety of issues

  • Identifies, researches, and resolves technical problems

  • Responds to telephone calls, email and personnel requests for technical support

  • Documents, tracks and monitors the problem to ensure a timely resolution

  • Relies on instructions and pre-established guidelines to perform the functions of the job

  • May involve use of problem management databases and help desk system

  • Works under immediate supervision

  • Primary job functions do not typically require exercising independent judgment

  • May require an Associate's degree in a related area and entry level to 3 years of experience in the field or in a related area

  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours