State of Massachusetts Application Development Manager in 10 Park Plaza, Massachusetts

_About MassDOT:_

At MassDOT, transportation is not about roads and bridges, or trains and buses – it is about people. Our mission begins with customers - individuals, businesses, municipalities, and regional transit agencies. We support programs and projects that deliver a high return on investment. We partner with municipalities, public agencies, and private sector businesses. MassDOT supports the economic, quality of life, and environmental goals of the Commonwealth.

_Position Summary:_

This position is responsible for people development and management through leading an application development and maintenance team for MassDOT. The Application Development Manager will manage the resource allocation and timely delivery of all development and maintenance efforts. The Application Development Manager will act as the project manager for small to mid-size projects following the MassDOT IT processes and procedures. Projects will encompass COTS (commercial of the shelf products) and vendor management.

As the App Dev Manager, you will provide direction to IT staff and collaborate with other IT units cross functionally. You will act as a mentor; providing technical advice and guidance while leading a team and delivering innovative solutions and excellent customer service to MassDOT and the citizens of the Commonwealth.

_Duties and Responsibilities:_

  • Manages the day-to-day activities of an Application Development and Maintenance group that are focused on supporting the Registry of Motor Vehicles (RMV)

  • Manages personnel activities of staff such as EPRS, supervision, and professional development

  • Plans and ensures appropriate staff coverage during RMV business hours and on-call support/coverage for critical applications during off hours

  • Establishes priorities and schedules resources to meet needs of the business

  • Manages and leads application development and maintenance projects directly and in a matrix environment through a project management capacity

  • Performs project management role for small to mid-size projects; COTS and vendor management

  • Ensures all PMO processes are followed

  • Ensures that software projects are completed according to product specifications and are properly documented

  • Facilitates communication upward and across project teams including; project status, cost information, justifications for variances and technical information (architecture, design and implementation objectives)

  • Ensures software development lifecycle and standards are followed within their team

  • Manages the prioritization, analysis, design, code and deployment of production changes

  • Provides appropriate documentation and knowledge transfer to the Application Operations Team

  • Coordinates deployment of application changes to production environment using appropriate change and release management processes

  • Participates in audit compliance efforts within the organization

  • Participates in budgeting and forecasting activities

  • Understands and respects the collective bargaining agreements (CBA’s)

_Preferred Qualifications:_


  • 5 years of experience managing teams of 10-20 people

  • 5 years of experience managing people within an IT environment

  • Knowledge of the Agile Development Methodology; with proven experience using Agile Scrum

  • Proven vendor management capabilities and resource management abilities

  • Ability to understand, support and communicate senior management goals and decisions

  • Expert knowledge of information systems with a focus on application development, support and package installation

  • Ability to manage and motivate people to get the most out of their abilities

  • Proficient at problem identification and resolution, defining and managing business requirements

  • Strong intellectual curiosity and capacity for professional growth

  • Ability to effectively communicate, both oral and written, with various project stakeholders including IT leadership, business customers, team members, and other IT colleagues

  • Demonstrated experience of successful management of development and deployment of IT projects that meet business requirements

  • Experience with ServiceNow is a plus

  • Familiar with the RMV business processes and services

  • BA/BS degree in Business, Computer Science or related field

*Position will require spending time at RMV HQ and Service Centers ensuring alignment with their priorities*



First consideration will be given to those applicants that apply within the first 14 days.


Minimum Entrance Requirements:

See Preferred Qualifications

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Information Systems and Technology

Organization: *Massachusetts Department of Transportation

Title: Application Development Manager

Location: Massachusetts-10 Park Plaza

Requisition ID: 180008E5