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Anthem, Inc. Bus Info Analyst II in Andover, Massachusetts


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Responsible for compiling requirements, creating data mapping documents, configuring and testing. medical management letters for GBD business.

Preferred Location - Norfolk, VA office

Must be within an hour commute of an Anthem office

Preferred Hours - 8:30am-5:30pm

Primary duties may include, but are not limited to:

  • Managing all the work that needs to get done for multiple implementations.

  • Determining high level Requirements, work to get rules grids and letters.

  • Coordinating with it and other departments for what is needed.

  • Escalate any risks or issues and work to mitigate them.

  • Make sure we are following the appropriate processes.

  • Develop any processes needed and tweak existing as needed.

  • Research Issues/defects. Communicate to upper management and other parties as needed.

  • Attend meetings to determine what is needed for projects and to provide updates.

  • Develop timelines for the releases.

  • Participate in training associates and performing demos.

  • Will also be helping out as needed with the other work that we have or high level projects.

  • Create requirements and data mapping document.

  • Configure and test letters.

  • Analyzes data and summarizes performance using summary statistical procedures.

  • Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies.

  • Creates and publishes periodic reports, makes necessary recommendations, and develops ad hoc reports as needed.

  • May require taking business issue and devising best way to develop appropriate diagnostic and/or tracking data that will translate business requirements into usable decision support tools.


Requires a BS/BA degree in related field; 2-4 years related operational and/or data analysis experience; or any combination of education and experience, which would provide an equivalent background. Experience with Macess, Facets, ACMP, xPression, Jira are a plus. This job is more focused on technical expertise and analysis as compared to the Bus Info Analyst I job.


Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.