SMS Data Products Group BLITS - Server Administrator in Bedford, Massachusetts

SMS is a fast growing, veteran-owned business that's has supported Federal Government's IT initiatives for over four decades. We work side-by-side with our Federal clients as a trusted, long-term partner to offer innovative advice and leadership to solve their most pressing and complex problems. We orchestrate people, strategies, technologies and best-of-breed business processes. The SMS advantage in management and technology consulting includes deep domain expertise in complex networking design and unifying communities of interest.

We have strong capabilities in design & build, planning, governance, quality management, security, analytics, virtualization, operations and business process improvement. For 40 years, SMS has brought customer satisfaction to Federal clients and formed lasting alliances with leading technology companies and talented small businesses to deliver joint, leading-edge, cost-effective services and products.

The candidate for this position will work with a team of server engineers / administrators and will be responsible for managing and implementing storage / backup / server solutions as per AF enterprise standards in support of 66 ABG/SC and their customers under Core Services.

  • Work as a part of operational server infrastructure team that supports the 66ABG/SC office (Base Communications Squadron) at Hanscom AFB, MA

  • Day to day administration and management of a highly available SAN / Server / Backup infrastructure supporting over 5000+ users

  • Participate in system maintenance / optimization / performance activities of the SAN / Server / Backup infrastructure

  • Configure / Install / Implement / Monitor / Troubleshoot hardware and operating systems on server infrastructure

  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups

  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements

  • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media are recycled and sent off site as necessary

  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities, install and configure systems that supports server related applications

  • Proactively identify, analyze, troubleshoot and resolve system problems, perform firmware upgrades, hardware and software installations as required

  • Coordinate and closely work with other IT operation teams

  • Create and maintain operational procedures, topology maps using Visio

  • Work with vendors, evaluate vendor hardware, software and communications products and make recommendations according to customer needs

  • Supports emergency operations on an as needed basis 24/7 & weekend work maybe required as project or issues warrant


  • Hands-on experience with administration of Microsoft 2008/2012/2016, Linux Operating Systems, Vmware, Veeam, Commvault and Veritas BackupExec systems is a must.

  • Hands-on experience with virtualizated platforms and VDI infrastructure (Nutanix / ProfileUnity / FlexApps / Stratusphere / Horizon View / Vmware etc.) desired

  • Hands-on experience in Dell EqualLogic Array / Tape library and CommVault backup system is required

  • Hands-on experience in installation / configuration / troubleshooting of Domain Controller / DNS / Active Directory is required

  • Working knowledge of SAN Switches/Print Service/DHCP is needed

  • Working knowledge of server infrastructure monitoring tools is needed

  • Strong server debugging and troubleshooting skills required

  • Must be disciplined in approach to operational excellence and execute detailed record keeping for adherence to locally established and required military processes and procedures. Required to research technical issues and develop solutions using strong attention to detail

  • Work dynamically and effectively with people on projects (formal and informal) and conduct technical interchanges as required

  • Knowledge in scripting tools such as PowerShell or Python desirable

  • Interact with customer and help resolve customer issues as required

  • Must have excellent analytical and organizational skills

  • Must be self-motivated and have the ability to work effectively in a team environment

  • Ability to lift about 50+lbs required

  • Critical thinking skills for problem identification and resolution

  • Strong written and verbal communication skills


  • B.S. graduate in Information Technology, or equivalent plus 4-6 years’ experience as a Server Administrator with strong background in Storage Area Network / Virtualization / Backup / Server infrastructure. An additional 4 years’ experience may substitute for the degree

  • Microsoft Windows Server / Dell / VMware / CommVault certification is preferred

  • DoD 8570 Certification CompTIA Security + (obtained and active within last three years, or updated with current CEU’s within the last three years)

  • Ability to obtain and hold a U.S. Department of Defense secret level security clearance.

SMS is an Equal Opportunity Employer.

SMS is a veteran-owned network integrator established in 1976. With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees.

ID: 2018-2289

Experience Level: Mid-level

8140 (Formerly 8570) Compliance: IAT 2

External Company Name: SMS Data Products Group, Inc.

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