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Instrumentation Laboratory - Bedford Business Intelligence Analyst in Bedford, Massachusetts

Instrumentation Laboratory

Our Passion. Your Results.

Founded in 1959, Instrumentation Laboratory (IL) is a global leader in the development, manufacturing and distribution of diagnostic solutions for Acute Care Diagnostics, patient blood management and Hemostasis testing. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing medical professionals the most valuable and complete solutions to enhance patient care.

As an integral part of Werfen, a global healthcare company dedicated to delivering the highest quality in vitro diagnostic products, IL is supported by significant resources, outstanding scientific expertise and a tremendous knowledge base. IL is headquartered in Bedford, MA, USA.

Position Summary

Provides analytics and business intelligence insights to enable the North America Commercial Operations leadership team to make informed strategic decisions that drive revenue. The role will act as a consultant to Senior Leadership of Commercial Operations with a focus on reporting, analytics and fostering strong relationships with business partners (eg. Sales, finance, IT). He/she will be looked upon to gather data and perform ad-hoc analyses for the business, develop insights that drive actions and draw upon experience to identify new areas for growth or improvement.

Key Accountabilities

Essential Functions:

  • Seeks to understand stakeholder needs and develops reporting, dashboards and analysis that enable business decisions to drive revenue and profitability.

  • Uses visualization tools such as MS Power BI to curate and display data from multiple sources.

  • Identifies trends, risks, and opportunities for the business that could impact Commercial Operations objectives, strategy and tactics.

  • Presents insights to Commercial Operations management team to further their understanding of operating results through timely and accurate analyses.

  • Articulates and concisely explains the strategic implications of complex data to key stakeholders.

  • Responsible for continuous improvement related to quality and reliability of data and responsiveness to requests from business.

  • Collaborates regularly with various internal teams, including Finance and IT.

  • Maintains solid working knowledge of the IL business in order to continuously improve analytics.

Secondary Functions:

  • Works on cross-functional projects as required.

  • Other duties as assigned.

Budget Managed (if applicable)

  • N/A

Internal Networking/Key Relationships

To be determined based on department needs, to include interactions such as:

  • North America Commercial Operations,

  • Client Services

  • Finance

  • IT

Skills & Capabilities:

  • Customer-first mindset.

  • Excellent aptitude for working with large amounts of data and an eye for detail.

  • Highly focused, accurate and thorough in work.

  • Ability to present data to end users in a digestible manner.

  • Proven experience as a collaborative team player

  • Critical-thinking and problem-solving skills.

  • Ability to decipher and interpret complex business challenges.

  • Excellent verbal and written communications skills

  • Ability to work independently to organize and prioritize tasks

  • Able to thrive in a fast-paced, deadline-driven environment

Minimum Knowledge & Experience required for the position:

  • Education:

  • Bachelor’s degree in Business Administration, Finance, Business Analytics or related field required

  • Master’s degree preferred

  • Experience:

  • Three to five years of work experience in Sales Operations, Finance or Business Analysis function required

  • Experience in Medical Device/ IVD industry preferred.

  • Additional Skills/Knowledge:

  • Advanced skills with MS Excel required

  • Strong computer skills, including Microsoft Office, databases, web-based applications

  • Experience with data visualization tools such as MS Power BI or Tableau required

  • Experience with CRM and ERP systems required.

  • SAP experience preferred.

International Mobility:

  • Required: No

Travel Requirements:

  • Up to 25% of time

If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.

Instrumentation Laboratory appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V

Werfen is a global leader in in vitro diagnostics (IVD) in the specialties of Hemostasis, Acute Care Diagnostics and Autoimmunity. Our core business is dedicated to R&D, manufacturing and distribution of diagnostic systems for hospitals and clinical laboratories. Our other areas of expertise include Original Equipment Manufacturing, Clinical Software, Clinical Chemistry, Infusion Therapy, and Medical Devices and Scientific Instrumentation Distribution.

We operate directly in over 30 countries and in more than 100 territories through distributors. In 2016, our turnover was approximately 1.2 billion euros and we had an average workforce of 4,400 people. Currently, we are over 5,000 employees.

Job ID: 2021-3884

Shift: 1st

Street: 180 Hartwell Road