Oracle Datacenter Technician Manager in Bedford, Massachusetts
Work with a world class team to develop, implement, and support cutting edge Oracle technology.
Manages a team maintaining and/or implementing software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria.
Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership skills. Detailed knowledge of several applications within a business area needed. BA/BS degree and relevant experience.
Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.
*Datacenter Technician Manager – Datacenter Operations *
Oracle Cloud Infrastructure
/At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world./
/Values are OCI’s foundation and drive how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future./
/You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you will belong and be encouraged./
About This Role
An Oracle Data Center Technician Manager will be the technical liaison between the technology teams and the Lab Data Center Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter on a wide range of Data Center environment and systems, you understand which issues to escalate to the appropriate teams. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved. You improve current processes, and introduce automation with aim towards simplification.
You are able to execute small projects on your own and lead a team in planning and executing larger local projects. You understand all aspects of the equipment you support. You find creative ways to optimize capital and operating costs, champion standardization, innovate to simplify, and increase efficiency while driving down cost. You develop and maintain supply chain relationships and ensure that contractors and vendors are delivering quality services and are meeting their SLAs.
Bachelor’s degree or equivalent work experience required
Minimum 4 years as a lead Data Center Technician
Minimum 4 years relevant experience in a Support / Operations role
Minimum 2 years Quality Assurance experience
Must have demonstrated expertise in two or more of these areas:
o Systems administration (Linux and/or Windows Servers)
o Networking (DNS, TCP/IP)
o Programming / scripting (Java, Perl, Ruby, C#, and/or PHP)
o Demonstrated examples of process improvement execution
o Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
o Excellent oral and written communication skills
o Strong influencing skills
o Ability to work independently, with little direct management
o Open to provide after-hours support as needed
o Experience supporting large, Enterprise customers in an Operations environment
Ideal candidate would be required to
Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)
IT Hardware Concepts:
Network device and protocol configuration
Base Operating System Install
Some experience with Perl, Python, Bash or Java
Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs
Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
Networking Protocols (OSI Model)
Copper/Fiber Optic Testing/Cabling Standards
Project management, organization and problem solving skills with a drive for results.
Strong troubleshooting and performance tuning skills.
The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations.
Minimal travel will be required.
Candidate can expect
A stable environment with low turnover and great opportunities to grow
An opportunity to contribute to a growing organization and capitalize on opportunities to drive scale and improvements within data centers
Challenging and diverse projects
Competitive salary and benefits
Job: *Information Technology
Title: Datacenter Technician Manager
Location: United States
Requisition ID: 200012RQ
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