Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

Robert Half International Desktop Support Analyst in Bedford, Massachusetts

Description We're looking for candidates who excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. If that's you, Robert Half Technology has a Desktop Support Technician role that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is located in the Bedford, Massachusetts, area.

What you get to do every day

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • hardware repairs with the appropriate vendors

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Supply computer desktop support in accordance with established policies and procedures

  • Settle computer problems, and offer suggestions on appropriate action/solutions

  • Meet regularly and effectively with ticket submitters Requirements - Demonstrated knowledge of Imaging Devices

  • Strong familiarity with PowerShell

  • Solid understanding of Active Directory

  • Adeptness in Computer Imaging

  • Experience with Desktop Imaging

  • PowerShell Scripting experience preferred

  • Command of Microsoft Windows Server OS

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

  • Desktop support or related experience

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

DirectEmployers