Robert Half International Desktop Support Analyst in Bedford, Massachusetts
Description We're looking for candidates who excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. If that's you, Robert Half Technology has a Desktop Support Technician role that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is located in the Bedford, Massachusetts, area.
What you get to do every day
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
hardware repairs with the appropriate vendors
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Supply computer desktop support in accordance with established policies and procedures
Settle computer problems, and offer suggestions on appropriate action/solutions
Meet regularly and effectively with ticket submitters Requirements - Demonstrated knowledge of Imaging Devices
Strong familiarity with PowerShell
Solid understanding of Active Directory
Adeptness in Computer Imaging
Experience with Desktop Imaging
PowerShell Scripting experience preferred
Command of Microsoft Windows Server OS
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Robert Half International
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