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The MITRE Corporation HR Technology Release Manager in Bedford, Massachusetts

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us.

Department Summary:

We are seeking a motivated and detail-oriented HR Technology Release Manager to join our dedicated HRIS team at the MITRE Corporation. As the Release Manager, you will play a crucial role in creating and owning our release plans and managing all of the change activity related to our HR technology platforms. This is an excellent opportunity for an experienced professional looking to take the next step in their career and make a meaningful impact within our organization.

Roles and Responsibilities:

  • Manages Workday change activity including the project backlog, active projects, and the implementation of enhancements and fixes in the production environment.

  • Maintains overall release plans and release coordination across Workday products and associated applications.

  • Identifies additional functionality in Workday releases that should be considered and works with functional subject matter experts (SMEs) and application leads on adoption.

  • Reviews regular releases to determine potential impacts, coordinates actions to further assess and prepare for impacts to ensure uninterrupted Workday access and processing.

  • Proactively engages with functional SMEs in HR, Finance, and IT and their leaders to understand future system needs.

  • Performs activities related to Workday tenant management that include managing service updates, preparation, and refresh activities.

  • Handles incident tickets and change requests in accordance with change control, incident management protocols and service-level agreements (SLAs).

  • Oversees Change Control Board (CCB) process for the approval of requested work.

  • Acts as the primary JIRA resource, creating new filters and dashboards as needed to continually enhance and support production work tracking and reporting for multiple groups.

  • Owns the maintenance of the overall Workday roadmap; working with leadership to document the timing of major initiatives and their impact to the organization.

  • Owns the bi-annual Workday release strategy, working with business and technical SMEs to ensure successful product updates occur.

Minimum Qualifications:

  • Typically requires a minimum of 10 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years’ experience; or equivalent combination of related education and work experience.

  • Strong knowledge of project management methodologies, human capital management systems, and issue tracking management platforms.

  • Understand release/deployment components along with risks and can ally controls necessary to mitigate.

  • Experience with change management and change control board processes and procedures.

  • Strong written and verbal communication and interpersonal skills, with the ability to collaborate with various stakeholders and explain technical information to diverse audiences.

  • Attention to detail and ability to work independently and as part of a team in a fast-paced environment.

  • Highly proficient in full MS Office suite (Outlook, PowerPoint, Excel, etc.)

Preferred Qualifications:

  • Two years of experience managing/supervising staff in a technology-focused team

  • Workday experience and/or Workday certifications.

  • JIRA experience.

  • Experience with other HR technology platforms.

  • Ability to be flexible; prioritize workload, proactively react to issues and consistently react to shifting deadlines.

    This requisition requires the candidate to have a minimum of the following clearance(s):


This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):


Work Location Type:


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