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The MITRE Corporation Infrastructure Engineer in Bedford, Massachusetts

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us.

MITRE’s Enterprise Computing, Information, and Security Center is seeking an experienced Infrastructure Engineer with a background in designing, implementing, and supporting storage, virtualization and cloud technology offerings. This position is an exciting opportunity for a highly technical candidate seeking to be part of a collaborative team that leverages automation to deliver infrastructure services for the organization. The ideal candidate will be able to gather customer requirements, develop roadmaps for new capabilities, and design/deploy secure systems and services within MITRE data centers and in the cloud.

Responsibilities include:

The Infrastructure Engineering team is responsible for the internal virtualization, storage, and backup infrastructure at MITRE. This role will continue to grow in the direction of automation as we make our services, customer portals and internal delivery easier to provide and manage.

  • Work with MITRE stakeholders to understand the business needs and constraints for new / enhanced processes, systems, applications

  • Provide guidance to stakeholders on devising effective and efficient approaches to achieve the project objectives

  • Define and enhance end-to-end solutions and technical architecture for the systems / business capabilities

  • Prepare system and process solution documents, models, artifacts, work products and presentations

  • Contribute to the overall planning of projects by recommending approaches, identifying resources, and developing timelines.

  • Leverage lifecycle implementation experience to anticipate changes required in project plans and processes.

  • Effectively communicate issues and alternative solutions. Take initiative to achieve value-added results and improve upon solutions offered

  • Collaborate with group and department leaders to develop product strategies and roadmaps

  • Assist IT Development teams in implementing projects within the enterprise architecture solution and supporting those teams with guidance and recommendations as needed

  • Develop and foster collaborative working relationships with project managers and team members

Minimum Qualifications:

  • Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

Required Qualifications:

  • Direct experience with or certification in cloud solutions, such as AWS or Azure certifications.

  • Ability to map commercial solutions and industry standards to requirements meeting an evolving leadership vision

  • Direct experience collaborating on the design and integration a broad range of enterprise IT capabilities from multiple vendors spanning functional areas. Examples include Datacenter Virtualization, Software Defined Networking, Virtual Desktop Interfaces, VPN, Cyber Security and monitoring solutions, and general server and desktop OS management.

  • Experience designing, deploying, and working with automated enterprise operations and DevOPS toolchains such as Git, Ansible, Jenkins, Artifactory, Selenium, etc.

  • Experience using metrics and data driven analysis to provide solutions and improvements to existing enterprise services.

  • Strong knowledge of fundamental, vendor neutral IT operational concepts, including TCP/IP, Certificate management and cybersecurity protocols, backup, high availability, and disaster recovery, windows and linux engineering, and general internet and enterprise services.

  • Ability to effectively communicate complex technical concepts to senior leadership.

  • US Citizenship

  • Possession of, or the ability to obtain and maintain a Department of Defense (DoD) Top Secret Level Security Clearance

  • Strong customer relations, documentation and oral communication skills

  • The ability to analyze information from multiple sources for complex problem resolution

  • The ability to work independently, prioritizing major tasks by overall impact.

  • The ability to create architectural plans and relay information to operations teams to execute in a clear and concise manner

  • Self-Motivation, strong work ethic and commitment to quality

  • A passion for learning about, and working in the IT industry.

  • Experience designing and supporting enterprise storage systems including flash, spinning disk and object storage to support virtualization, VDI, database, and general enterprise services

  • Experience with desktop and server virtualization technology

  • Strong knowledge of general IT technology such as networking, OS Administration, and scripting

  • Solid program and project management skills

  • Strong communications and documentation skills

Preferred Qualifications:

Candidates will have proficiencies and experiences across a broad range of enterprise technologies.

Experience in administration, troubleshooting, and project tasks relating to the following products are ideal:

  • Enterprise Storage system design & support

  • Pure Flash and Blade

  • IBM/Cleversafe Object Storage

  • NetApp

  • EMC/ Isilon

  • Backup, recovery, & archival design & support

  • Commvault

Veeam

  • Server Virtualization technologies

  • VMware vCenter

  • Microsoft Hyper-V

  • Desktop virtualization & End User Compute (EUC) technologies

  • Citrix

  • VMware Horizon

  • Microsoft VDI

  • Configuration Management products tools

  • SCCM

  • Chef

  • Ansible

  • Security+ or equivalent certification

This requisition requires the following clearance(s):

Top Secret

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender, gender expression, sexual identity, disability, age, veteran status, and other protected status.

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At MITRE, we solve problems for a safer world. Through our federally funded R&D centers and public-private partnerships, we work across government to tackle challenges to the safety, stability, and well-being of our nation. As a not-for-profit organization, MITRE works in the public interest across federal, state and local governments, as well as industry and academia. We bring innovative ideas into existence in areas as varied as artificial intelligence, intuitive data science, quantum information science, health informatics, space security, policy and economic expertise, trustworthy autonomy, cyber threat sharing, and cyber resilience.

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