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LogixHealth Network Engineer, Infrastructure in Bedford, Massachusetts


The Network Engineer is responsible for configuring, maintaining, monitoring and securing LogixHealth?s global network infrastructure in a highly available 7x24 environment. This position requires strong interpersonal, analytical, planning and teaming skills. Day-to-day responsibilities include but are not limited to: responding to trouble tickets, log analysis, establishing client connectivity, ensuring a secure network infrastructure, monitoring and analyzing network performance, as well as capacity planning and upgrades.

Duties and Responsibilities

  1. Strategy & Planning
  • a. Create, implement, and maintain policies and procedures for network administration based on industry-standard best practices

  • b. Assess need for any network reconfigurations (minor or significant) and execute them if required

  • c. Conduct research on emerging products, services, protocols, and standards in support of networking enhancements

  1. Acquisition & Deployment
  • a. Interact and negotiate with vendors, outsourcers, and contractors to implement services and products

  • b. Recommend, schedule, and perform networking improvements, upgrades, and/or purchases

Operational Management

  • a. Deploy, manage and maintain all network infrastructure devices and their corresponding associated software. This includes, but not limited to firewalls, intrusion detection systems, switches, SD-WAN devices, Application Delivery Controllers, Wi-Fi and VoIP system solutions

  • b. Administer and troubleshoot client connections (e.g. IPSec VPN, SFTP)

  • c. Administer all Network Devices (routers, switches, appliances) in the Global Infrastructure

  • d. Monitor networking logs and traffic for performance issues. Digest information and make recommendations for resolutions accordingly

  • e. Recommend, schedule (where appropriate), and apply solutions, security patches, disaster recovery procedures, and any other measures required

  • f. Participate in after-hours projects related to network maintenance and on-call rotation as needed

  • g. Provide mentoring to global junior team members

  1. Adhere to the Code of Conduct and be familiar with all compliance policies and procedures stored in LogixGarden relevant to this position


To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties.

Education (Degrees, Certificates, Licenses, Etc.)

Bachelor?s degree or equivalent combination of education and experience required

Networking certifications a plus (e.g. CCNA, CCNP, CompTIA Network+)


5+ years in administering and enhancing critical network technologies.

Proficient hands on experience and understanding of fundamental networking concepts such as IP subnetting, routing and switching.

Strong familiarity with common protocols such as TCP/IP, SNMP, BGP/OSPF, IPSEC, SFTP, STP, LACP, DNS, DHCP, QoS and VoIP.

Strong documentation experience (e.g. Knowledgebase articles, Visio diagrams, architecture docs, etc.)

Specific Job Knowledge, Skill and Ability

Broad hands-on knowledge of networking industry-standard best practices

Extensive knowledge of firewall platforms e.g. Palo Alto and Cisco ASA

Extensive knowledge of Cisco routers and switches (Cisco IOS, NX-OS), F5 Application Delivery Controllers, Aruba Wireless AP/Controller

Working technical knowledge Silver Peak SD-WAN

Knowledge of applicable practices and laws relating to data privacy and protection such as PCI, SOC 2, HIPAA, Mass 201 CMR 17 data privacy

High level of analytical and problem-solving abilities including critical thinking

Ability to conduct research into networking issues and products as required

Strong understanding of the organization?s goals and objectives

Highly self-motivated and directed

Strong organizational and project management skills

Excellent attention to detail

Ability to effectively prioritize and execute tasks in a high-pressure fast paced environment

Able to work in a team-oriented, collaborative, global environment

Ability to create and maintain documentation for knowledge base articles, team training, procedure and policy documents, network diagrams

Ability to communicate effectively with offshore team members

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Specific vision abilities required by this job include close vision

Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms