Oracle PMS Implementation Consultant in Bedford, Massachusetts
Entry-level implementation professional who analyzes customer needs , configures the solution, and installs it at the customer site.
Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.
0 to 2 years of experience relevant to the role. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Property Management System (PMS)Interface Implementation Consultants analyze customer needs, configure thesolution, and work closely with 3rdparty vendors and the site todeliver a successful product. Our Implementation Consultants also provideclient training on the PMS Interface.
Implementation Consultants ensure that our PMS solutions meet all of thespecifications and functions that are unique to each of our hospitalityclients. Implementation Consultants resolve any gaps in productfunctionality and train our clients how to use the new product. They arealso responsible for taking the client live on the system after everythinghas been configured and everyone is trained. Implementation Consultants areaccountable for ensuring a smooth transition and positive user experience. They are available to answer operational and application questions duringthe implementation process and after "go-live". They aresubject matter experts in the PMS products. Our ImplementationConsultants are full time, Oracle employees and enjoy our best in classbenefits and growth opportunities.
Candidates must have the ability to communicateeffectively and build rapport with team members and clients. This position requiresa high amount of travel. Candidates can be based anywhere in theContinental US. Training in the Opera Products will be provided at ourColumbia, Maryland location.
Preferenceis given to individuals which have the below skills and knowledge
2 years or more experience working in the Hospitality Industry (Hotels and Restaurants)
Experience as user of POS Systems helpful
Experience as user of Opera Property management such as but not limited to (PMS, S&C, OXI, IFC, OVOS)
Technical experience as it relates to installing Hardware and troubleshooting that Hardware
Knowledge of Cloud based software systems
Knowledge of XML language is a plus
Knowledge of IT networking and security protocols is a plus
Title: PMS Implementation Consultant
Location: United States
Requisition ID: 18001F8P