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Dell RSA Associate Systems Engineer I in Bedford, Massachusetts

Who We Are

At RSA, we believe in challenging the established mindsets, approaches, and product categories in the information security industry. Every product that we deliver to market is based on a core set of principles grounded in the major paradigm shifts in play and the implications that they have for our customers.

And we live by values that support our actions every day and in everything we do.

We provide more than 30,000 customers around the world with essential security capabilities to protect their most valuable assets from cyber threats. With RSA’s award-winning products, organizations effectively detect, investigate, and respond to advanced attacks; confirm and manage identities; and ultimately, reduce IP theft, fraud, and cybercrime.

About Your Role

As an RSA ASE, you will participate in the Global Services Associate Program (GSAP) to acquire the necessary skills and knowledge to excel at core job responsibilities. The program will provide you with the necessary training and mentoring to provide a firm foundation for entry into a career in the RSA Security Specialist organization. After Boot Camp, you will transition to your home office and begin working in your full time role directly impacting RSA’s Total Customer Experience. You will work closely with senior RSA Security Specialists to understand customer security concerns and to design appropriate solutions. The team you will become a part of is high performing. Each team member values initiative and personal responsibility and is supported by a community of technical professionals.

You will be responsible for the solution validation process within an RSA product sales opportunity. The solution validation process ensures RSA proposes a technical solution that solves the customer’s business problem. This is accomplished by uncovering the needs and desires of the customer, by architecting a valid solution, and by demonstrating and validating the suggested architecture. You will be expected to provide support to the RSA sales teams in defining strategies for successful sales and implementations of various RSA solutions.

Principal Duties and Responsibilities

  • Supports sales personnel by developing technical strategies to deliver RSA solutions that support business objectives of customers.

  • Supports analysis of customer’s business objective by gathering information from customers that enable the sales team to devise a proposed solution

  • Deliver sales and technical presales support to customers

  • Deliver product training and knowledge around the RSA solutions to customers, channel partners, and technology partners

  • Host web presentations and online demonstrations to customers and internal sales teams

About You

You are an intelligent, goal oriented, creative and energetic individual with a strong technical aptitude and you want to win! You have a Bachelor’s Degree in Engineering, Computer Science or MIS along with 2-5 years of related technical experience. You have a general knowledge of IT infrastructure, operations, and enterprise security principals and may have experience as an Application developer, network, or systems administrator. You will have some networking troubleshooting skills and be able to solve technical problems independently. The approach you take to solve problems is consultative and you are able to be persuasive along with having good presentation skills. Finally the ability to travel 50% of the time and/or relocate will be necessary.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

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