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Deloitte Advisory Manager Financial Services Risk Management, Consumer Banking in Boston, Massachusetts

Manager - Financial Services Risk Management What you'll do

Our practitioners have the opportunity to engage a diverse and challenging portfolio of projects which include the design and implementation of business strategies and product offerings, operating models or structural change management, technology and process transformations, or risk management services. The industry knowledge and experience which candidates bring will be critical to the success of our clients.

As a Manager, you will have opportunities to:

  • Lead project teams and staff in the development of client deliverables or for internal business needs

  • Serve as primary client contact or workstream lead on complex projects, liaise with client counterparts, and actively participate in discussions on project management and work delivery needs

  • Lead the development of quality work products throughout the development lifecycle from initial conception to implementation

  • Serve as subject matter advisor on client projects, including providing recommendations to improve or transform processes to gain efficiencies and scale or reduce risk for our clients

  • Engage with industry participants on market trends, competitive activities, and topic- specific discussions impacting the industry, potentially including with clients, industry consortiums, or trade groups or committees

  • Lead internal business development initiatives and sales opportunities, including the creation of external-facing industry perspectives, lead generation materials, or sales proposals

  • Identify, evaluate, and prioritize business, operational, regulatory, and technology risks as well as risk mitigation strategies for our clients

  • Jointly own the management of resources and project economics to meet business objectives with prescribed timeframes and within budgets

  • Support the recruitment, management, and retention of our talent pipeline, including serving as a professional development coach and performance manager to junior staff

  • Understand the impact of key technology trends and workforce changes impacting our clients through engagement with innovative and emergent technologies, including cloud computing, big data and analytics, process automation, artificial intelligence / machine learning, and other digital strategies

    Qualifications Candidates will have exceptional records of professional achievement, experience working in the Retail/Consumer Banking industry sector, and a demonstrated capacity and enthusiasm for self-paced development. Candidates will be expected to motivate others, build constructive relationships with clients and colleagues, and work both independently and as part of a team. Successful candidates will demonstrate an aptitude for complex problem- solving and analytical skills and the ability to communicate complex ideas clearly and persuasively across a variety of strategic, operational, technological, and risk management matters.

    Required Qualifications

  • Bachelor's degree in Accounting, Finance, Business Management, Economics or related field

  • 7+ years of experience working in the financial services or consulting industry related to Retail/Consumer Banking (e.g., deposits, payments, credit cards, secured and unsecured lending, mortgage, etc.) small business or commercial banking, or related service provider

  • Strong relationship management skills, particularly the ability to build constructive and product working relationships with clients and among Deloitte practitioners

  • Strong project / program management skills, particularly possessing a strong work ethic, a commitment to excellence in work product delivery, and the ability to independently manage multiple priorities and deadlines

  • Direct experience in people management, preferably leading cross-function project teams

  • Strong oral and written communication skills, including the ability to support or lead business proposal development and sales presentations

  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

    Preferred qualifications

  • Strong working knowledge of Retail/Consumer Banking related business models, products, and services particular to the banking industry

  • Experience leading business transformation or change management initiatives as a result of strategic, regulatory, risk-related, technological, or operational evolutions

  • Graduate or advanced degree in Accounting, Finance, Business Management, Economics or related field is a plus

  • Direct working experience related to business strategy, product management, regulatory compliance, risk management, controls oversight, technology, or operations

  • Direct working experience at a financial services regulator (e.g., FDIC, FRB, CFPB, OCC) or Government Sponsored Entities (e.g., FHLMC, FNMA, GNMA)

  • Direct working experience using, implementing, or supporting technology/systems related to any of the following topics: retail banking operations, customer experience, core banking platforms, recordkeeping, compliance testing and monitoring, quality programs, complaints management, compliance or risk management programs, or data management

  • Direct working experience related to any of the following topics: process design, mapping, or development; workflow development; data mapping, management, migration, or visualization / analytics

  • Experience managing recurring fiscal year sales and revenue management targets

  • Advanced aptitude with Microsoft Office products, particularly Microsoft PowerPoint, Excel, and Visio

    About Deloitte Risk and Financial Advisory Deloitte Risk and Financial Advisory provides industry-leading expertise, professional advisory services, and technology solutions to a range of clients. Our cross-functional Financial Services industry group comprises more than 2,500 partners, managers, and staff and provides a broad spectrum of services to address the operational, technological,

regulatory, and risk management challenges faced by financial services clients across sectors, including banking, capital markets, retail wealth management, investment management, and insurance. The unique strength of Deloitte lies in our ability to address industry issues by aligning the breadth of our capabilities to offer comprehensive solutions to our clients. We are a recognized leader in helping our clients solve complex business problems and in providing professional services to the financial services industry.

  • Deloitte's Banking and Capital Markets Advisory Practice: Our Banking and Capital Markets Advisory Practice works with clients to address a range of critical issues brought on by regulatory changes, competition, globalization, advances in technology, and the changing demands of their customers. We provide a wide spectrum of advisory and consulting services to our clients, who include the world's leading banks and depositories, institutional broker-dealers, securities exchanges and industry utilities, clearing houses, custodians, and companies in commodities- driven

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 109,853-194,413

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.