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Humana Application Modernization - Lead Technology Leadership Professional (Remote) in Boston, Massachusetts


Do you want to have impact and influence on the strategic direction of a significant portion of an organization's entire application portfolio? Are you a cloud advocate? Have you experienced the application modernization journey first hand and want to leverage your experience and expertise? If so, then this role is right for you!


In support of Humana's vision to create a simple, personalized and reliable experience for our healthcare customers, we are embarking on the application modernization and cloud migration journey. An important part of that journey is managing and sharing our resources, learnings, artifacts and knowledge with our internal stakeholders and partners.

We are looking for a Lead Technology Leadership Professional who will be responsible for the participating in the Humana cloud migration journey process. This entails keeping our application modernization roadmap up to date through the refresh process, working with our segment partners to lead the application teams through the journey, act as voice of the customer by soliciting and acting upon feedback and using the cloud base camp process as the blueprint for moving our applications to the cloud.

The role is highly visible and demands proven expertise in IT transformation, modernization, cloud migration, product ownership and management, and continuous process improvement. This role will also provide thought leadership in the area of cloud migration, cloud operations, and cloud finances.


Responsibilities for this role include (but are not limited to):

  • Develop broad understanding of the Humana Application Modernization Program

  • Develop understanding of the domains associated with assigned segments

  • Develop broad understanding of IT shared services

  • Engage with segment partners to gather and update application modernization roadmap data

  • Assist segment partners with their application modernization journey by guiding them through the process and helping to resolve any issues encountered

  • Assist segment partners with escalations as they arise.

  • Create and distribute weekly program status summary reports based on project management reports generated by each application team

  • Manage incoming ServiceNow requests

Required Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Marketing, Communications or related field, or equivalent job experience

  • Experience with Cloud migration and modernization

  • 2+ years of project or product leadership experience leading complex technical initiatives

  • Strong organizational and change management skills

  • Strong presentation skills and experience presenting to senior leadership

  • Transformational mindset and design thinking ability to see how parts interact as the whole (big picture thinking) along with implementation experience

  • Strong working knowledge and experience with Microsoft Office 365 suite of products

  • Must be passionate about contributing to an organization focused on continuously improving customer experiences

Preferred Qualifications

  • Cloud knowledge. Cloud certificates are highly preferred

  • Experience in leading technology transformation at scale

  • Experience with ServiceNow. ServiceNow APM knowledge is highly preferred

  • Experience with Azure DevOps

  • Proven experience with Agile development methodologies, DevOps culture and principles

  • Experience with the technologies in use in the application(s) or infrastructure

  • Background in consulting or other client-facing work


Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

  • Satellite and Wireless Internet service is NOT allowed for this role.

  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information



Scheduled Weekly Hours