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Humana Associate Director of IT Category Management in Boston, Massachusetts


The Associate Director of IT Category Management will lead the team of Category Managers to drive cost savings via a robust 7-step process, oversee negotiations, implement contracts, and drive successful supplier relationships. This leader is also responsible for ensuring strong alignment with, and becoming a trusted advisor to, key functional leaders inside and outside of Procurement. This leader will also partner with business and sourcing leadership in Humana's business segments to drive enterprise-wide value.


  • Build, develop, and manage team of 5-8 Category Managers engaged in end-to-end Sourcing activities, driving administrative cost savings across the enterprise

  • Act as a trusted advisor with key business leaders by providing a forward thinking strategy, considering internal / external factors, that aligns to Humana's overall business objectives and values

  • Develop risk- and probability-adjusted multi-year savings forecasts and annual savings goals

  • Lead teams in developing category strategies based on sourcing profession best practices, including supply market analyses, Porter's Five Forces, should-cost models, process and domain expertise

  • Leverage internal and external resources, as part of the operating model, to deliver results in the most effective and efficient way

  • Implement staff training and development programs to enhance general leadership skills, sourcing expertise, and domain knowledge

  • Oversee analysis of qualitative and quantitative supplier characteristics, including supplier capabilities, supplier goals and objectives, risk profile, and supplier's financial position for requisite categories

  • Develop programs to achieve corporate supplier diversity objectives

  • Manage and lead team through all sourcing activities, including RFI/RFP development and implementation

  • Work collaboratively with the Continuous Improvement team for multi-business unit project implementations

  • Actively engage in long-term strategic planning for the full Procurement organization to build capabilities and achieve roadmap goals for FY19 and beyond.

  • Drive corporate compliance to the preferred-supplier program via end-user change management and communications programs

  • Partner with the Strategic Sourcing Lead team to appropriately triage projects between savings-focused strategic initiatives and tactical quick-hit initiatives

  • Work closely with Procurement Operations and Corporate Payables to ensure a seamless end-to-end experience for associates

  • Drive change and behavior through influence, not mandate

Required Qualifications

  • 4-year degree or equivalent experience

  • At least 8 years of relevant sourcing experience

  • 2 or more years of IT procurement experience (software and/or hardware)

  • Experience leading and coaching category managers

  • Demonstrated experience in defining the vision, mission, strategy and tactics for the areas of responsibility

  • Outstanding communication (oral and written) and interpersonal skills, including assertiveness, courage, and the ability to influence others

  • Excellent relationship management skills, demonstrating mature confidence and integrity

  • Demonstrated ability to work autonomously, both as a lead and as a part of a team

  • Ability to work in a team environment to collate and act upon feedback from all levels within the business and sourcing environments

  • Ability to manage multiple priorities of business partners in a complex, multi-business segment environment

  • Ability to assimilate, analyze, draw conclusions, and make recommendations from multi-faceted and often ambiguous data

  • Ability to motivate project team members and stakeholders to meet established deadlines

  • Ability to be flexible and willing to learn new skill sets quickly as the need arises

  • Must have accessibility to high speed DSL or cable modem for a home office (satellite internet service is NOT allowed for this role); and a minimum internet connection speed of 10M x 1M

  • Up to 20% overnight travel is located outside of Louisville, KY

Scheduled Weekly Hours