Chewy Associate Director Product Manager (Discovery) in Boston, Massachusetts
Chewy is seeking an Associate Director Product Manager to join the Discovery Product Team in our Boston, MA office. In this role, you will help pet parents discover products to keep their pets happy, healthy, and active. Even if our customers don’t know exactly what they’re looking for, sniffing it out is our problem, not theirs. We meet our pet parents and animal caretakers where they are with products, information, and services tailored to their needs. You will own a roadmap for an exciting new product space informed by quantitative and qualitative insights, supported with clear business and technical requirements. You will collaborate with analytics, data science, machine learning, and software engineering teams to deliver scalable solutions for pet product discovery.
What You’ll Do:
Use your customer first mindset to guide the development and delivery of best-in-class customer experiences.
Exhibit a strong sense of ownership and superior communication skills.
Define and analyze measures of success (KPIs) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features.
Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals.
Monitor performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization.
Collaborate with analytics, data science, and engineering resources to deliver features with strong customer and business value.
What You’ll Need:
8+ years of experience, 5+ in eCommerce or B2C product management.
BS in Computer Science, Data Science, or a related field; MBA or equivalent preferred.
Excellent analytical skills with demonstrated experience turning data into actionable insights.
Aptitude to analyze, communicate and present metrics effectively to support recommendations.
Position may require travel
Familiarity with monetized relevance and ranking mechanisms for eCommerce
Demonstrated passion for digging into details to resolve customer pain points
Fluency in SQL and/or Tableau
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR at chewy dot com