Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

IBM Automation Architect in Boston, Massachusetts


Your Role and Responsibilities

It’s an exciting time to join our IBM Automation team where we have the ability to transform the way work our clients work gets done, the way enterprises organize themselves, and the satisfaction of the humans involved in our clients!

Our point of view is that the future of work isn’t really about the robots, it’s about the people and how work/experience changes for them. The future of the work is the balance of robots, process, and humans that makes the magic and drives the change. It’s the appropriate selection of who does the work and how the work gets done.

In support of this vision, IBM GBS (Global Business Services) are looking for an energetic, results-oriented Automation Technology Expert to build relationships with our key automation partners and our IBM GBS client facing team in North America. This role will create new opportunities and experiences for our clients leveraging IBM digital technology and services.

This role will work with our end user community as well as our internal stake holders to architect and deploy Automation technologies to meet the customers business objectives. The ideal candidate should be able to understand and articulate our Intelligent Automation point of view including concepts such as process automation, workforce automation, RPA, artificial intelligence, machine learning and process discovery. This person must be able to thrive in our highly collaborative, digitally-driven and innovation-led environment. Lead the client on the journey of intelligent automation through game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.


  • Assess automation opportunity from technical perspective and perform due diligence to arrive at an optimal solution

  • Define the technical framework considering all relevant artifacts including,

  • Security, compliance, access management

  • Application landscape integration requirements

  • Hosting & Environments including hybrid cloud, test, production, etc.

  • Evaluate RPA and AI tools and provide recommendations

  • System availability & timings

  • Anticipate, identify, track and resolve technical issues and risks affecting delivery

  • Assist development team in resolving technical problems

  • Assist Support teams to resolve issues

  • Coordinate and participate in structured peer reviews and walkthroughs


Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.


Required Professional and Technical Expertise

  • 5+ years of proven successful experience in Automation technology arena

  • Consultative nature, skills and demonstrable client facing experience are required

  • Exceptional communication skills and a consultative approach in addressing our client and internal customer needs

  • Must have experience programing in one or more languages such as Java, C, Python

  • In depth knowledge in one or more RPA (Robotic Process Automation) like solutions, architecting and deploying

  • Large enterprise experience working with Automation technologies

  • Resourceful, creative and able to find innovative ways to achieve results

  • Experience presenting Automation technology concepts to business executives and technical teams

  • Detail oriented and highly skilled in staying focused amid complex situations

Preferred Professional and Technical Expertise

  • None

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

About IBM

Location Statement

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.