Massachusetts Information Technology Jobs

The opportunity

The AVP, Program Management role is a key position on the Retirement Transformation team. This role reports to the Global Head, Retirement Transformation and provides program management and oversight support for programs and projects in GWAM Retirement. The successful candidate will manage and track the execution against project plans, provide supervision of projects to ensure successful completion within prescribed time frames and budgets. You must identify issues and escalate as required, recommend solutions to keep projects on track, monitor and report on financials, and provide transparent status communications.

The key focus of this role is to lead assigned programs to successful completion by working collaboratively with Workstream Leads, Executive Sponsors, and key partners. You will need to act as an extension of leadership on many initiatives which cut across functional groups.

Responsibilities

• Provide effective management of program budgets, including estimation, vendor invoice management and tracking. This includes continuous review and setup of action plans to improve program cost savings, reduce rework, and effectively use resources.

• Lead the tracking and follow up execution activities against project plans; provide transparent status communications and recommend solutions to keep projects on track.

• Lead deep dives into problem areas and articulately present material required for stakeholder decision making.

• Facilitate accurate prioritization, issue escalation and stakeholder decision making, through leadership of Program Steering and Operating Committees.

• Provide inputs and assist with the development of materials and updates through Company and Segment level project governance forums (e.g. Transformation Committee, DOA Forum, etc.).

• Act as “second in command” for the PMO/Command Centre team.

How will you create impact?

This role requires you to exercise judgment in evaluating and prioritizing between competing business issues, and motivate and influence partners at all levels. You will be a key partner and liaison to other stakeholder groups, such as Finance, Strategy, Operations, Information Technology, Human Resources etc.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone

What we are looking for

• Minimum of 15 years’ experience in progressively senior positions with a minimum of 10 years experience as a Project/Program Manager. This includes implementation of effective project management processes, governance models, tools, reporting, and metrics.

• Extensive US Retirement Industry experience, with prior experience implementing US Retirement recordkeeping platforms/ecosystems and an understanding of regulatory requirements and emerging trends.

• Advanced communication, negotiation, influencing and facilitation skills; ability to create ‘win-win’ outcomes and to elicit cooperation across the business in the implementation of programs.

• Demonstrates appropriate flexibility when required and will be comfortable with ambiguity, while shifting from macro to micro issues, from shaping the strategy agenda through to the day-to-day implementation.

• Proven track record to establish and build healthy working relationships and partnerships with business leaders, peers, clients and team.

• Ability to oversee multiple projects and excel in a complex and evolving portfolio.

• Strong analytical, financial and balanced decision-making skills.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Primary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$148,400.00 USD - $275,500.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)