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MassMutual Business Architect- REMOTE NEW ENGLAND in Boston, Massachusetts

The Opportunity

As a Business Architect you will lead analyses, interviews and workshops to illuminate the current business model and operating model. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness.

The Team

The Business Architecture Team supports MassMutual's US (MMUS) business channels and drives business transformation throughout the organization. We have the holistic business as our contextual focus, as opposed to a specific project/process/product or department/business function. We work with leaders and executives to understand their key business drivers and organizational strategic needs.

The Impact

As a Business Architect you will lead analyses, interviews and workshops to illuminate the current business model and operating model. Then, with a defined current state, facilitate the definition of future business capabilities or changes in how key elements of the business work together to deliver strategic value or provide a competitive advantage. They ensure the interconnections between the business processes, technology, data, and people work together to drive business performance throughout MMUS.

Key Responsibilities Include:

  • Designing and guiding a business architecture blueprint of the enterprise, particularly MMUS, which aligns to the business strategy

  • Analyzing and developing a business model for connecting business strategies with business goals

  • Creating, maintaining, leveraging and reconciling multiple artifacts such as: customer journey maps, business capability maps, business model canvases, high-level business process models, and / or business assessments and heat maps

  • Collaborating across MMUS with an array of stakeholders including senior management, business leaders, IT architecture, business development, to connect the business architecture roadmap with operational decisions

  • Conducting and/or incorporating industry analyses

  • Facilitating and/or leading the creation of capability models and the identification of solutions

  • Establishing best practices for key business architecture services

The Minimum Qualifications

  • 5+ years' experience in business analysis, strategic consulting, project management or related field

  • Bachelor’s degree or higher

  • Master of the Microsoft Office suite

  • Strong communication, relationship building, negotiation and influencing skills

  • Ability to think about business in a way that is abstracted from how the business functions and how technology is implemented

  • Sound understanding of business principles and concepts, such as how markets influence business, what are the differentiating factors of the business, what and how values are created, and how strategies may be supported

  • Remote work opportunity with ability/willingness to travel to Springfield/Boston office as needed

The Ideal Qualifications:

  • Experience gathering detailed business needs and requirements as well as developing and improving programs and initiatives in a large-scale enterprise environment

  • Experience analyzing and mining data

  • The ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues and goals

  • The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture practice as a whole

  • Experience and expertise in data visualization

  • Business Architecture formal training (certifications preferred)

  • Facilitation and training skills for groups of various size and seniority

  • Preferred location Remote MA

What to Expect as Part of MassMutual and the Team

  • Regular meetings with the Business Architecture Team

  • Focused one-on-one meetings with your manager

  • Access to mentorship opportunities

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms


MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.