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EY Business Manager in Boston, Massachusetts

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Technology

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

The opportunity

As part of Business Office team, Business Manager is responsible for business management and strategic needs of CBS Solution Delivery portfolio, a subfunction of Enterprise Technology, within EY's Technology organization.

Your key responsibilities

  • Collaborate and build trusted and effective working relationships with service owners, project managers, and various members within CBS and other supporting functions

  • Participate in special projects such as the operational internal workings of CBS; talent; and or strategic initiatives.

  • Support CBS reporting needs both financial and accomplishment focused.

  • Facilitate and support the annual budgeting, monthly forecasting, and long range planning processes

  • Perform detailed analysis of capital and purchased services spending for existing or planned services and/or projects

  • Lead activities to ensure sanctioned projects have well defined plans and budgets

  • Lead / engage in program reviews, evaluating scope, financial and schedule performance

  • Identify opportunities to improve the overall performance of the CBS organization, present recommendations, plans and business cases to leadership, and then actively lead and / or execute said plans.

  • Drive innovation and quality across the CBS organization

  • Other tasks as may be assigned from time-to-time

Skills and attributes for success

To qualify for the role you must have

  • Strong organizational skills with experience of managing processes

  • Experience in working in a global environment and an ability to interact with different cultures

  • Ability to effectively communicate and collaborate with diverse audiences and influence multiple stakeholders

  • Strong client-service oriented communication, documentation, analytical, and presentation skills

  • Ability to maintain confidentiality in all aspects of the job and use critical thinking and problem-solving skills

  • Ability to clearly define problems, its main drivers, and next steps to implementing potential solutions

  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid changes

  • Ability to deal efficiently with escalations and difficult situations/people under pressure

  • Ability to work independently in a global organization within the context of a virtual team

  • English language skills - excellent written and verbal communication

  • Strong expertise of Microsoft Office applications (i.e., Excel, Word, and PowerPoint) and SharePoint

Ideally, you’ll also have

  • 4+ years of experience in business analysis, product management and/or project management or a related discipline is desirable but not required, or an equivalent combination of education and/or experience

  • Understanding of project management concepts and principles. Direct project management experience is desirable but not required

  • Working knowledge of EY tools such as PPM and Apptio

  • Keen interest in technology and technology-driven service-oriented businesses

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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