Massachusetts Information Technology Jobs

Business Support Manager II

New York, New York;Boston, Massachusetts; Charlotte, North Carolina

Job Description:

JOB DESCRIPTION:

Business Strategy and Initiatives

Drives execution of key strategic initiatives and projects. Particular areas of focus include: Operational Excellenceacross Legal; LegalTechnology Initiatives Portfolio; Project Management of Strategic Projects; and Process Improvement. This role will also drive reporting and analytical efforts and leads the design, development, execution and continuous improvement of day to day operations.

Responsibilities:

Manage and drive Operational Excellence initiatives for Legal;Operational Excellence is fundamental in driving responsible growth and defining how we manage the company.

Manage the technology Initiatives portfolio and put in place structure to prioritize initiatives and implement tech strategy for the department.

Drive new reporting capabilities across the department to provide analytics on Legal department’s performance as well as data to help manage and identify areas of future Legal risks.

Oversight of Legal processes, support process owners in their role, assess efficiency opportunities and design solutions to improve productivity, streamline existing functions and reduce risk.

Project management oversight of strategic projects.

REQUIRED SKILLS AND EXPERIENCE:

• 5-7 Years of professional/demonstrated work experience within financial services industry preferably in COO function

• Demonstrate intellectual curiosity, constantly seeks to learn and advance his/her knowledge, and be able to communicate effectively in a matrix organization

• Excellent business partnering skills with ability to influence

• Strong PowerPoint and Excel skills

• Strong communication skills (verbal and written), with experience interacting with senior executives

• Ability to work independently, manage time and multiple priorities effectively

• Ability to create presentations and communicate a cohesive story to senior leaders in a clear, concise, and meaningful way; strong meeting facilitation and presentation skills

• Highly organized, ability to simultaneously prioritize and handle high volume of tasks and time-sensitive issues, with a high degree of accuracy and attention to detail

• Project Management Experience; Ability to manage a project from beginning to end

• Actively seeks opportunities to simplify and improve current control processes through use of automation, emerging technologies, and process re-design

• Ability to constructively challenge quality of information and escalate/debate risks and issues

DESIRED SKILLS AND EXPERIENCE:

• Prior experiences in leading strategic initiatives/projects across the enterprise

• Knowledge and experience within a COO function

• Knowledge of and experience with enterprise policies, programs, procedures, and systems

Job Band:

H4

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

JOB DESCRIPTION:

Business Strategy and Initiatives

Drives execution of key strategic initiatives and projects. Particular areas of focus include: Operational Excellenceacross Legal; LegalTechnology Initiatives Portfolio; Project Management of Strategic Projects; and Process Improvement. This role will also drive reporting and analytical efforts and leads the design, development, execution and continuous improvement of day to day operations.

Responsibilities:

Manage and drive Operational Excellence initiatives for Legal;Operational Excellence is fundamental in driving responsible growth and defining how we manage the company.

Manage the technology Initiatives portfolio and put in place structure to prioritize initiatives and implement tech strategy for the department.

Drive new reporting capabilities across the department to provide analytics on Legal department’s performance as well as data to help manage and identify areas of future Legal risks.

Oversight of Legal processes, support process owners in their role, assess efficiency opportunities and design solutions to improve productivity, streamline existing functions and reduce risk.

Project management oversight of strategic projects.

REQUIRED SKILLS AND EXPERIENCE:

• 5-7 Years of professional/demonstrated work experience within financial services industry preferably in COO function

• Demonstrate intellectual curiosity, constantly seeks to learn and advance his/her knowledge, and be able to communicate effectively in a matrix organization

• Excellent business partnering skills with ability to influence

• Strong PowerPoint and Excel skills

• Strong communication skills (verbal and written), with experience interacting with senior executives

• Ability to work independently, manage time and multiple priorities effectively

• Ability to create presentations and communicate a cohesive story to senior leaders in a clear, concise, and meaningful way; strong meeting facilitation and presentation skills

• Highly organized, ability to simultaneously prioritize and handle high volume of tasks and time-sensitive issues, with a high degree of accuracy and attention to detail

• Project Management Experience; Ability to manage a project from beginning to end

• Actively seeks opportunities to simplify and improve current control processes through use of automation, emerging technologies, and process re-design

• Ability to constructively challenge quality of information and escalate/debate risks and issues

DESIRED SKILLS AND EXPERIENCE:

• Prior experiences in leading strategic initiatives/projects across the enterprise

• Knowledge and experience within a COO function

• Knowledge of and experience with enterprise policies, programs, procedures, and systems

Shift:

1st shift (United States of America)

Hours Per Week:

40

Learn more about this role

Full time

JR-22058341

Band: H4

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Jeri Risin

Referral Bonus:

0

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .