General Electric Consulting Manager – Non-Labor in Boston, Massachusetts
The Consulting Manager – Non-Labor owns the overall delivery of client engagements across multiple solution offerings. This role acts as the Engagement Leader and is the main client interface point for the day to day operations of the engagement. The Consulting Manager will ensure that all projects are delivered on time, on budget and within scope. They will also be responsible for the professional development of the consulting team working on that engagement.
Leading and planning the execution of the overall work stream(s) necessary to deliver the engagement to include managing metrics such as; project operating margin, client satisfaction (NPS), staff utilization.
Oversee multiple project teams, surgical, perioperative, and purchased services team or lab.
Own and plan implementation and completion of the engagement with high quality on time and on budget.
Delivering contracted client outcomes, which will include committed financial savings.
Developing and managing the engagement communication plan, including simple issue escalations and problem solving
Preparing and delivering succinct, clear and insightful and influential executive-level presentations.
Proactively identify client needs and assist in developing solutions, this includes identifying business development/upsell opportunities within the client.
Contributes to sales efforts through published writing and speaking opportunities.
Leading effective, cross-functional working sessions with clients and GE stakeholders.
Establishing credibility and developing relationships with mid-level and executive client managers.
Serving as a GE liaison to the client for day to day engagement delivery and engagement updates.
Leading the engagement team to include coaching, mentoring and developing staff to achieve client satisfaction and personal professional development.
Promoting and completing timely performance feedback to engagement team members.
Demonstrating expertise in multiple solution areas/practices.
Managing and directing Knowledge Management activities on the engagement team.
Identify and categorize products into commodity categories, as well as identify and implement opportunities in each commodity category by interfacing with supply chain and clinical stakeholders.
Use evidence based criteria to effectively identify and implement clinically sound cost savings opportunities
5+ years of experience in either advisory services/consulting or performance improvement in a healthcare setting.
3+ years of experience leading and managing projects with outcome focused deliverables.
Demonstrated experience in value analysis and reducing client non-labor expenses.
Direct interaction with clinicians in a previous role.
Strong influencing skills for various audiences in a clinical setting.
Proficiency in Microsoft Office Suite especially Excel and PowerPoint.
Ability to travel at least 70%.
Master’s Degree – MBA, MHA, MPHA
8+ years of experience in either advisory services/consulting
Deep awareness and understanding of the Healthcare industry and major trends in the geography in which client projects are delivered.
Demonstrated data mining and analytical skills
Ability to create impactful executive client facing communications and presentations
Demonstrated expertise in driving change using Change Management tools
Demonstrated experience in LEAN or Six Sigma tools
Demonstrated experience in leading teams
Demonstrated experience in delivering feedback and coaching successfully
Dependable: able to work independently and consistently meet or exceed performance expectations.
Adaptable: able to adjust work and communication style based on situational needs.
Demonstrate an aptitude for critical thinking to included evaluation of ideas and synthesizing information into insights.
Proven ability to accomplish large volume of high quality work under pressure.
Proven ability to make decisions with limited information and achieve expected results.
Clinical background preferred, however not required
Knowledge of clinical products, usage techniques, and effective education and training techniques in clinical settings
Experience in value analysis processes and procedures and the orientation of products to clinical teams
Previous experience in the identification and categorization of products into commodity categories, as well as the ability to implement those opportunities.
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Locations: United States; Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming
GE will only employ those who are legally authorized to work in the United States for this opening.