Red River Customer Solution Engineer in Boston, Massachusetts

The CSE for Design Engineering is responsible for pre-sales engineering activity including identifying customer’s business problems and solving those problems through the use of technology, supporting the field on sales engagements and achieving and maintaining OEM certifications in their area of expertise. CSE’s have a basic understanding of how multiple related technologies align to customer business requirements. CSE’s function is technical with a business focus. The CSE directs one of more Design Architects across multiple client engagements. Works with the sales team and to determine how technology can optimize clients’ current, as well as creating a roadmap to support customers evolving business requirements. The CSE provides technical leadership to internal company initiatives. They analyze, test and recommend new advanced solutions in support of the Practice & Advanced Solution teams. They participate in the recruiting and technical interview process.

  • Understands business problems for customer base and is able to translate them into technical requirements

  • Provides specific solution/technology/product consulting, technical and sales support for mid-level account opportunities

  • Understands and articulates respective Architecture discipline and provides technical services in the form of design, assessment and analysis

  • Serve as a technical sales lead on customer engagements

  • Performs advisory or consulting work for the organization for broad program areas

  • Develop additional technical and professional skills through career-track curriculum and self-learning experiences

  • Keeps up to date on relevant competitive solutions, products and competition

  • Bachelor’s degree

  • 5 years work experience with presales exposure

  • Must be a U.S. citizen

  • Active and verified associate level OEM certifications (ex. Cisco CCNA)

  • Makes decisions with broad influence on the activities of his or her organization

  • Demonstrates creativity, foresight and mature judgment in planning, organizing and guiding extensive programs and activities of major consequence

  • Receives administrative supervision with assignments given in terms of detailed objectives and limits

Performance Expectations

  • We work with purpose, looking to disrupt the status quo in meaningful ways.

  • We act with integrity, showing respect for all and demonstrating our commitment to ethics

  • We value collaboration and work as a team to accomplish goals

  • We elevate creativity, and support curiosity to reimagine the use of technology

  • We have a strong work ethic, and seek continuous improvement in all we do

  • We embrace philanthropy, working together to drive positive change and lasting impact within communities around us

Candidates for the job should possess excellent organizational skills as well as the ability to efficiently multi-task. Ideal candidates have a strong focus on day-to-day operational excellence, and a personal style that builds trust, and inspires loyalty. The candidate should be motivated, proactive, be able to learn and adapt quickly.

Established in 1995, Red River delivers information technology solutions to a worldwide military and civilian customer base and the New England enterprise market including healthcare, financial services and education customers. Red River is ranked the 5th fastest growing company in NH by Business NH Magazine and has demonstrated consistent year over year revenue and employee growth since its inception. With corporate offices in Claremont, NH, Red River has satellite offices in Virginia.


Red River Computer Co., Inc. is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status.

Red River offers a competitive salary, excellent benefits and an exceptional work environment. If you are ready to join a growing company, please submit your resume and cover letter (required) online at


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