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Microsoft Corporation Data Protection Director, Industry Solutions Trust & Integrity Protection (TrIP), MCAPS in Boston, Massachusetts

The Industry Solutions’ Trust & Integrity Protection (TrIP) team is seeking a Data Protection (DP)Director to contribute to the success of Microsoft Customer and Partner Solutions (MCAPS) Business DP initiatives. TrIP defines processes for customers’ data protection including privacy, security, governance, risk, and compliance solutions, and provides guidance and oversight across the MCAPS division.

Microsoft is empowering every person and every organization on the planet to achieve more. We are going after three bold ambitions: create more personal computing, reinvent productivity and business processes, and build the intelligent cloud. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day.

As part of our transformation, within MCAPS, Industry Solutions will be a key growth accelerator for Microsoft, enabling digital transformation, and improving the customer experience. The Industry Solutions division at Microsoft is focused on bringing together the best of Microsoft to power a more impactful, industry-focused customer journey.

The Industry Solutions’ Trust & Integrity Protection (TrIP) team is looking for a business first strategic thinkingpeople manager of the Risk Mitigation Services team focused on the CE&S organization. The team is on a mission to earn customer trust and reduce risk by relentlessly protecting data and operational integrity across the Worldwide Commercial Business, and this role is critical to leading and transforming our security program to keep up with threat landscape and partnering across the Microsoft enterprise in this critical area. The candidate is expected to have broad practical implementation knowledge of designing and running information security programs, building, and scaling large security capabilities, and working across organizational boundaries and with executive leadership to shape the security strategy for a large multi-national division to ensure the division upholds our promises to customers in every interaction. Our group values strong cross-team communication & collaboration, ability to network and integrate across the Microsoft eco-system to inject value to the company at large, and create meaningful lasting relationships with our business partners, stakeholders, and executive leaders.

Responsibilities

The ideal candidate is a proven people manager, data protection, compliance or privacy professional with a passion for excellence, strong collaboration, and driving efficient outcomes. You should be very comfortable working across teams to lead and build consensus, resolve conflicts, and create positive long-term working relationships. In addition, be able to work in a global rapidly changing environment, and be able to represent the team to customers, stakeholder and all levels of leadership. Our team values strong cross-team communication and collaboration, and proactive sharing of learnings and best practices to help make our whole team stronger.

  • Develop & lead a high performing team and deliver against an aggressive set of commitments for the CE&S Organization

  • Provide challenging assignments to develop skills for individual contributors. Help develop annual recruiting, hiring and employee retention plans for team.

  • Create a working environment that motivates and inspires others to accomplish business goals.

  • Mature and enhance a consistent business engagement model that enables business stakeholders to engage with TrIP and have their inquiries and issues addressed effectively & quickly.

  • Ensure team is tightly integrated with their business stakeholders, becoming trusted advisors and valued resources that embody a culture of business enablement through effective risk management.

  • Build and manage highly effective Data Protection programs, ensuring adoption of compliance, security, and privacy policies and procedures; all known data protection incidents, investigated are driven to resolution in a timely manner; and process/tool changes are reviewed and approved.

  • Ensure team is partnering with the business to quickly and accurately resolve customer and partner inquiries by driving awareness of Customer Trust resources and directly helping to tell the Customer Trust Story.

  • Define performance metrics, establish measurement capabilities, and demonstrate business impact.

  • Maintain regular review mechanisms with business leadership through a defined performance metric program to ensure measurement, evangelism and education.

  • Help prioritize project work and improvement programs based on team resources, capabilities, time and team focus.

  • Prepare impact/risk analysis for management assessment of implementation impacts of control, initiative and policy recommendations to business requirements.

Qualifications

  • 10+ years of related experience in risk management, compliance, privacy or security field or equivalent experience, including 3-5 years of people management

  • 10+ years of relationship management

  • 7+ years of project management and driving skills, effectively managing projects, measuring results, and working cross team. Hands-on experience driving a project to completion.

  • 5+ years’ experience in Information Technology or other technology related roles.

  • Demonstrated understanding of the complexity of developing and delivering effective operational solutions to complex business challenges

  • Demonstrated ability to communicate effectively with peers and drive groups to collaborative solutions across multiple groups and ability to influence outside of the organization.

  • Demonstrated ability to analyze complex problems, think creatively, communicate recommendations, influence change and be able to drive process and structure into an extremely dynamic environment.

  • Knowledge of IT processes and frameworks (e.g., SDLC, ITIL, COBIT).

  • Analytic skill; interpreting data, trend analysis

To be successful the following additional capabilities are highly preferred:

  • Data Governance, Privacy, or Information Security certifications such as CIPP, CISSP, CISA, CISM, CFE, etc.

  • Familiarity with control frameworks and regulatory/compliance requirements such as ISO 27001/27018, SAS70, HIPAA, FISMA, EU Data Protection Directive, etc.

  • Bachelor’s degree in computer science, MIS, information security, accounting, finance or related field strongly preferred.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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