MassMutual Financial Group Digital Product Analyst in Boston, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.



  • Work with the CX Digital Product Team, subject matter experts and other stakeholders to perform business analysis and conduct customer research to support current and new product roadmaps supporting multiple business lines.

  • Leverages technical acumen to understand the potential of new ways to reach customers in digital ecosystems.

  • Analyze the feasibility of, and develop requirements for, new capabilities and enhancements to existing systems; ensures designs fit the business objectives.

  • Involved in planning and supporting business process to identify go to market strategies for new products and services.

  • Help create and drive functional prototypes based on business specifications.

  • Help define and execute new business concepts in emerging platforms including but not limited to artificial intelligence and voice applications.


  • Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information.

  • Extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment.

  • Proven ability to collaborate cross-functionally and influence outcomes.

  • Demonstrated ability to adapt to changing business priorities and a strong work ethic.

  • Endlessly curious in how emerging digital trends can translate into excellent customer experiences.

  • 1 years’ experience with front end development and UI/UX design experience

  • Authorized to work in the United States with without sponsorship now or in the future.


  • Computer Science, Finance, or Business degree preferred.

  • 3 years’ experience with front end development and UI/UX design experience preferred.

  • Experience collaborating with a team of programmers with varying skillsets.

  • Entrepreneurial mindset with the ability to work in a rapid and iterative development environment.

  • Understanding of front-end technologies: HTML5, CSS, JavaScript.

  • Experience with Node.js, ReactJS, Redux, or similar JavaScript frameworks.

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)