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Commonwealth Care Alliance Director, Business Intelligence in Boston, Massachusetts

CCA is looking a for seasoned, business intelligence change agent. The Director will work closely with new BI leadership to engage with the business to support CCA's data-driven decision making.

This new role offers the opportunity to join an evolving, creative and innovative department.

Business Intelligence (BI) provides key decision support to CCA executives and leadership. The BI department is led by the Senior Vice President, Business Intelligence and managed through a matrix-management environment. You will have the opportunity to collaborate with many team members to bring actionable data and insights into the broader organization.

Reporting to the Vice President of Business Intelligence, this role will manage a team of Business Intelligence Advisors, providing oversight to work product and coaching of individual team members.

Business Intelligence is the gateway to data-driven decisions and this role will help us build the evidence and rationale for important organizational programs.

This Director of Business Intelligence position will lead our Population Analytics team. The primary role of the Population Analytics team is to support CCA in developing and implementing clinical population-based programs to improve members health outcomes. A strong candidate for this role would be one with ability to connect clinical programs with data and analysis, develop and analyze different cohorts, and understand the impact that social determinants of health has on members health care utilization patterns and outcomes.

  • Provides leadership in the analysis and business intelligence that support organizational data-driven decision-making

  • Reviews and coach individual team members to ensure they are fulfilling their job requirements and given the opportunity to grow within CCA

  • Acts as a data product owner translating business needs into data projects and data projects into business implications

  • Partners with internal clients to identify opportunities to implement data solutions to business problems

  • Reviews data requests, working with the business to clearly define the business problem and project goal, asses the required resources and time, and assign to appropriate staff members

  • Promotes data storytelling abilities of summarizing and analyzing points of analysis and effective visualization techniques through use of BI delivery platforms

  • Trains users on the BI tools and achieve active usage of those tools

  • Oversees the design of end-user reporting tools and systems

  • Performs other related work as assigned

Tools for sucess...

  • Bachelor’s degree required

  • 5+ years of experience in health insurance industry

  • 3-5 years of leading teams of people

  • Background in health care analytics or business intelligence

  • Experience working in a Matrix-Managed environment

  • Strong programming language skills (SQL & SAS)

  • Strong project management experience

  • Strong ability to communicate business and technical information to people of various backgrounds

  • Expert knowledge of care management and healthcare industry practices

  • Expert analytical and problem-solving skills

  • Initiative, work ethic, ambition, and an appetite for challenging and often unstructured assignments.

  • Software skills...

  • Microsoft Office: Word, Excel, PowerPoint, OneNote

  • SQL, SAS EG, Tableau, Looker

Does this sound like you? If you’re interested in this opportunity, please apply today.

We offer excellent benefits, including:

  • Medical, dental and vision plans with low employee contributions

  • A generous paid time off program

  • 403(b) with company match

  • Loan Forgiveness Program

  • Educational Assistance/Reimbursement

Thank you for taking the time to learn about this opportunity. We look forward to hearing from you!



Job Title for Posting: Director, Business Intelligence

ID: 2020-3312

External Company Name: Commonwealth Care Alliance, Inc.

External Company URL:

Actual Work Location: Lafayette City Center, Boston, MA